Voice Systems and Accessories - Small Business

Hello,I have SPA504G with SPA500S(expansion module). I am using Asterisk 1.7. I am little confused when I get more than one call on SPA504G. I am unable to transfer a call to a particular destination when using the sidecar SPA500S.Here is a simple sc...

I did a factory reset and then configure my SIP account.Here is my connected key listhold|1;endcall|2;conf|3;xfer|4;toggle;bxfer;confLx;xferLx;park;phold;flashI believe it's the default value, because I never touched it.However, it's not showing park...

Hi,  Ive setup a syslog server and pointed all my devices to it.  The SPA9000 & SPA400 & 4x SPA502's.  But how can i identify what device is logging what?  They all have the same hostname, My syslog server is not on the same LAN its running accross t...

Hi,I have few 502G registered in CUCM (sip thir-party-basic). Everything is working fine but,- when i call from 502G to PSTN Local Number (via PRI) it's ok- when i call from 502G to GSM (via the same PRI) i can't hear far end, GSM phone hears me ok- ...

Dear support team,have a brandnew SPA525G2 here for testing, came with 7.4.6 I think.I upgraded successfully to 7.4.8.Then I needed to test behaviour in older firmware, so I went down step by step to 7.4.7, 7.4.6, 7.4.4.Everything without any problem...

Can person start a MEET-ME conference using Softphone?  Is this supported?John Nikolatos

Howdy,I have a client that's interested in getting a SIP trunk, some POTS lines and a PRI.  Reason being, they'd like to be able to failover tween all three as they're out in the boonies where things fail alot. I'm pretty sure you can failover from T...

ANyone have any input on how I can troublshoot t.37 onramp faxing?  I have a client with a PRI T1 line and some of the DID extension we use for a personal ONRAMP fax to email.  I have this at about a dozen or more sites with no issues... and each tim...

Hey, we just installed our demo at our office and our 1st customer.  Everything seems good, but I have run into a some things that I hope to see resolved in this product for the customer and for the engineer.  1st I would like to see an option for th...

We are trying to get our caller-ID to display a dummy DN or at least the translated number. Here's the example:Manager from UC540 system calls me here in NY: 912125551000. My caller ID shows "From 2125551000" on our UC560 system. What I would like to...

I had to move my lines around on my UC320, so I relabeled them in the web interface.  I also wanted different lines to showup on the line buttons on the users' phones.  I pushed out the changes - the line labels changed on the phones, but to the old ...

Hi there,I have a SPA525G2 I'd like to provision via tftp. But unfortunately it does not work as hoped...I did the following in order to get the provisioning up an running:1.     Set up a DHCP server on a 1841:ip dhcp pool Telefon_2   host 172.20.2.5...

I see the uc560 offers a 4gb and 8gb card in the specs to expand the voicemail storage from 32hours..  32 hours for 90 users can be pretty constraining..  i called ingram to upgrade and they said there's no part numbers yet (not released yet)..any id...

I'm installing UC320W for customer and cfwdall is not working? its just hang doesnot go anywhereif anyone can help?As well eventhough cfwd off, when call from outside and dial that extension now it says it has been forwarded!!any one know or facing t...