Hi All,Does Cisco have a generic document for partners we can provide customers with once they have purchase a UC500. This document would encompass columns for adding names, extension numbers, call privileges, phone types, email address etc. The cust...
Hi,We have a prospect who is interested in the SBCS and wants to know if it can be integrated with Microsoft AXAPTA i.e. can a call triger the opening of a customer's information etc.Any help would be very much appreciated.Thanks,Bill.
I was just wondering how the UC560 held up with larger installs (multisite or not). Please reply with the largest deployment you have done and any words to the wise you have.We have a client with about 75 people interested in the UC560, and it got me...
Hello All,I need to know which conference station is compatible with UC560 via SIP and where I can find documentation that supports this. I know of both the 7936 and 7937g but I am unsure if either of them is compatible.Thanx.
Hey guys,I have a quick question for anybody who might know. A client of mine is looking to determine if the UC540 can be used with the standard military issue CAC (Common Access cards). From the research that I have completed, it appears as though...
Hi,I'm busy for one of our client. I have been having issues with installing the CUE locale (see another thread). I left that problem to rest to focus on configging the box for production.The client has 2 7962 with 2 7915 addons. The Dutch locale was...
I have a client with the following call route in placeincoming call > blast group > answering serviceWhen the call is redirected out to the answering service it replaces the originating CID info with the CID info of the client in question.Any suggest...
I enabled SNR on a users line. Works fine.Customer does not like that other phones show the option under CME Services URL>My Phone APPS> Single Number Reach, even when the phone line is not programmed to allow SNR. Is the SNR option something that ...
Several questions relating to voicemail storage for mailboxes on UC500 series.1) Ability to get notified when a voicemail box is full or nearing full2) Auto-empty old voicemail to prevent voicemail boxes from becoming fullI would think this is a comm...
We are running CCM 6.1Main Number rings into Hunt Pilot > Hunt List > Line Group > Phone A, I want to be able to go the Phone A in the Line Group and use Call Forward All.Can anybody tell me how to do this in CCM 6.1?
I am in a competetive bid situation and my customer has asked for refurbished gear. We are proposing a UC540 with SPA508 phones.I went through the Cisco refurb ordering tool and was able to find UC520 units available refurbished but not UC540 - Same...
Tengo un Pap2t-nanecesito saber como hacer para configurar "user 1" y "user 2" para el desvio de llamadas.Concretamente quiero Que las llamadas entrantes de la "linea 1" entren por "linea 2" y a su vez que la "linea 2" desvíe a un numero movil extern...
I have a SPA-504G running 7.4.4 with BLF on a Broadsoft switch.1) While the phone is idle (not on a call) and a monitored user's line rings, a Call Pickup can occur from this attendant phone. However, if the receptionist is on the phone and a call co...
Hi,At a customer site I have installed an UC540 with one dualline isdn2 trunk and a SIP trunk configured. Incoming phonecalls are handled correctly. In my config outgoing phonecalls depend on the priority of the dial-peer (sip or pstn) whether the ph...
Is there a way to restrict which options users are allowed to acces in the telphone menus?? We're using SPA504G phones.
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