Voice Systems and Accessories - Small Business

I've enabled CDR (call data reporting) on my Cisco UC520 that sends accounting files to my ftp server. is there any good documentation on better understanding this information. I've read the admin guide and although its quite detailed, does not provi...

I setup a new UC500 and used CCA 2.2 and configured the device.  Now when I try to access the CUE GUI with a login and password it does not let me.  I have checked the flash: and did not find the gui/ directory.  I use the 8.0.0 image.Jibu

We have a customer with a UC520.  The incoming phone lines are connected to the FXO ports.  When a caller leaves a voicemail, there a 5 second or so delay between when the caller hangs up and when the system ends the voicemail.Is there anyway to fix ...

I have an SPA525G, is i possible to make an script for sending (Pull) Caller ID?

I must be missing something.  I have UCC running and connected to the UCC server.  I am trying to connect it to Salesforce but I dont' even see an option to make that happen.  Am I missing something?  Do I need to download another software piece?  An...

Good Morning.  I am running into an issue with the Cisco Small Business Office Manager Beta software.  I have my UC520 system configured (via the CCA tool), but I cannot connect with the Office Manager.  The software shows device discovery is complet...

About to RMA this phone, but wanted to know if this was normal or an issue with this specific phone.When I pick up the handset, or in call, there is no sidetone generated. What little feedback that exists is distorted and only happens for a brief mom...

I need to allow port 8000 outbound but the interface is not using an access list but the ip inspect sdm_low out. Due to changes made to the config it is not compatible with CCA. How can I open that port or any other port without upsetting the whole s...

Regarding fax-to-email, how do we associate individual fax recipients with certain email addresses? Can we associate inbound fax DIDs with certain email addresses? If so, how?

I have an SPA9000 (Software version 6.1.5; Hardware version 1.2.5(a) set up with 3 ITSP lines and three SPA941 phones.  Lines one & two ring on extensions and line three rings aa immediately.AA Scenario:AA Dial Plan 1 = (<1:101>|<2:102>|<4:104>|<6:10...

In many public WiFi situations as well as hotels, etc, you need to Click "I Agree" or enter a room number before getting access. On my WIP310 phone there does not appear to be a way to do this.Is there a workaround? Even if I need to do something wit...

Hello!   How much simultaneous calls using g.729 supports a PAP2T device? does it support 1 or 2 calls?Regards

Is it possible to add external ATA boxes (VG202/204) to the UC500 and if so, does one fxs port count as one user/Bjorn

Hi I am currently configuring a SPA9000.I am having a little trouble and really need some help.I have setup two sperate SIP services both with unique inbound numbers on line 1 and 2. At the moment they both bi-pass the AA and ring straight to Ext.100...