Just wanted to share this for awareness: https://help.webex.com/en-US/article/n8xe443/Troubleshooting-Unified-CM-Call-Signaling-Issues-Using-Webex-Cloud-Connected-UC Being a great fan of Collaboration Solutions Analyzer Log Analysis (https://cway...
Forum Posts
I updated to Webex Device Connector to 1.1289 to resolve a Webex Cloud sign in issue and am now being presented with a "Request is forbidden" error signing into CUCM where I did not encounter this before. Is there an extra requirement on the user si...
Anyone having a problem with Cisco WebEx Service taking 20% CPU when just sitting there? More specifically, the ATMGR.exe process in Cisco's software. When this happens, it runs the laptop fan and sucks resources, so it's annoying.If I end task on Ci...
https://help.webex.com/en-US/article/2j42yk/Enable-Idle-Timeout-for-Webex-for-Web says "From the customer view in https://admin.webex.com, go to Settings, and scroll to the Idle Timeouts section".Actually, the section where Idle Timeouts are set is c...
Hello Community, Can I import chats and spaces from old user to new user?Example, tomorrow "Sophia Loren" marries "John White" and her new name will be "Sophia White". Can this new account have chats from the old account? Andrea Lippa,
Hi Community,I have seen yesterday a short video about webex call app in ms teams.https://www.youtube.com/watch?v=V20DP7GrlsM I tested with my webex app and everytime I call some number I will get a popup window from webex asking me if I really want ...
Resolved! Hybrid Data Security - Admin AD Group
Hi Community,I have one question regarding Admin AD Group for HDS.We are using Cisco DirSync and after trying loging to the docker platform making soft reset of the password, we are getting and error Missing services, Missing role group: spark.kms_ad...
I have some employees who sign into NISC for training. NISC uses Cisco Webex recordings to disseminate the training. The recordings work just fine on one PC (The manager) But none of her employees can get any of the videos to play any audio. I have t...
Resolved! "Incoming call" message on inbound calls
Hi all,I recently get into a strange behavior on my Webex client. On all inbound calls (either webex calls or "phone" calls via CallManager CSF Device) I get an "Inbound call" voice message in background on ringing state. In my opinion this behavior ...
Hello,I have a queue on Webex Calling and I have inserted a custom message for music on hold. When I cann the queue from my phone, the music is not played and so i still hear the classic tone that usually we hear when we call someone. Why is it not w...
So i am trying to update the Phone Numbers of Webex Users via the SCIM API. Its working fine for my own org. All you have to do for a GET (to test if it works) is get the org ID from Control Hub -> Account, then call https://identity.webex.com/identi...
Hi all, Webex has changed since I last used it. I just hosted a 4 hour meeting and broke the recordings up into 1 / 1.5 hours each. The last one has not appeared in my laptop file. I was prompted to start the meeting in the online browser, but when I...
In need of more reporting options. Ideally a way to create custom reports. Specifically around devices. Not WebEx, we don't use that, we use Teams CVI. We have 250+ Room Kits and SX series registered to Control Hub. Reporting for these devices is hor...
Greetings, does Control Hub have the ability to send troubleshooting metrics (latency, jitter, packet loss, etc) via an API/webhook?
Hi, Is there a way to know which webex organization a MS tenant ID is linked to? We are trying to setup video integration on our hub but it it seems that our MS tenant ID is linked to a different organization and unfortunately TAC can’t do a massive ...
