Archived Small Business Support

(Don Diep is the originator of this post)Please check out this POE issue that Dave had reported. We are  looking into this issue. Wondering if anyone else might seen same  problem?From: Dave Hornstein (dhornste) Sent: Thursday, April 15, 2010 8:28 A...

After the third release i am getting e-mails every 15 minutes with Informational Event notifiation:CPE.CONFIG and CPE.DISCOVERY.Jason

We have an opportunity with the 300 series to make the Layer 2 and interface statistics more user friendly.At the moment we jump between interface and etherlike counters to get a feel for what a switch port interface might be doing.Could we combine t...

Hi TeamStill going through the manual,  but page 191 of the admin guide says "STEP 4 Click Apply. The DNS host is added, and the switch is updated."Shouldn't there be a step 5.step 5 should  be,  save the configuration or navigate to to File Manageme...

I have a post regarding getting spammed by a sopecific sender, but it seems that one of my machines may have gotten infected as well, as my ip's are getting blacklisted as sending spam. I do not see anything out of the ordinary in the outgoing mail r...

I have recently been "attacked"by a number of IP's through root eSolutions. The blocker has stopped 140k messages in the last month, and I have blacklisted everything that has come in from the network owner down to the individual IP addresses. What a...

I am trying the CW integration.  I followed the setup directions in the TB documentation. 1. Is ther a way to force TB to pop a ticket for testing puposes2.  What protocoll is TB using to communicate with CW, HTTP or HTTPSThanks,John Endter

I noticed I removed monitoring the host state on a device, and I continue to get host state events on the device, over and over. I also have ICMP turned on and DNS service on this particular device. Didn't try restarting the TBA, but figured it shoul...

When deploying Thunderbolt for the first time on a network, I would love to see a wizard that would walk you through all of the unknown devices and let you change several of them on the fly to a server, computer, or whatever type of device. And even ...

I think this has been mentioned before, but I thought it might be a little different when the VLANs (which have totally separate IP address ranges) were all going through the same switch. They aren't discovered at all.In fact, it leads me to believe ...

Hello,I am getting a red highlight around the TBA for customer 1083. The logs indicate the TBA is not able to communicate back to the site - I am assuming the Thunderbolt portal.Here is the event message:Event ID                                      ...

One of my sites shows that the APP1000 needs an update.  I click on upgrade and the update never gets installed.  The APP1000 does shut down and restarts but the device still shows firmware 12.317.  I even uplugged the device power and rebooted, stil...

Can you add a Windows RDP connection via the Thunderbolt Portal since there is already a secure cnnection. At this time I use a VNC type program that the customer must initiate to allow remote access to their computer. I would deploy a Thunderbolt at...

I know fluffy animations are fun and pretty to look at but they provide zero functionality.  When I drag an item in teh topology and it refuses to stay where I put it (that's for another post) the animations are simply a waste of time.  Can we have a...