Audio and Video Endpoints

Hi I have an agent who uses a JabberSDK to control his deskphone. He has has this issue:He is able to log in, authenticate and select his device. The authentication process is quick, but JabberSDK takes about 50s to show the available devices.In the ...

Hi to all, my customer asked me to change the Cisco logo  and remove the setup button from the Jabber Guest Widget.Is this possibile ?Thank you, stefania.

I control the SX20s by telnet and have discovered that the telnet service mysteriously turns off sometimes. We then have to go into the browser and turn on the service again.I am trying to connect via port 80 (from the control processor) to turn on t...

Is there a way to programmatically initiate an LDAP directory sync in Unity Connection?

Hello,I am trying to send an instant message to a Jabber chat room using a simple bot.It works perfectly fine if I send the message to a single user but not when sending to a group.    bot.say(message = {        text: 'hi',        user: 'room@domain....

Consumer has two screens. After video call establish we need to move to second screen. Can REM do this?

While debugging the Jabber-SDK voice-video-web-11.8.2 code, I came across a folder named webpack:// under the Source tab in the chrome browser. Where did this folder come from?

I developed the web application and converted into native app using Electron which runs on top of nodejs. But Electron was unable to communicate with the cisco web communicator. I got an error like "Extension is not installed!". In electron we cannot...

Hi Experts We have developed SDK .NET application for REM and its working fine, We are using UCCX with Finesse. The only issue is with .NET exe Co-Browsing function is not working. In the Finesse Start Co-Browsing is grey and cannot click on that. Bu...

Hello Team,Is it possible to deeplink inside Jabber mobile apps, means can we share some user details page link to other user.And once someone open that link he will be redirected to the detail page of the user shared in the link ?Thanks,Rishikesh S.

Hello,Is there a way via the Presence Web Service APIs to get: 1) Number of subscribed users on each node. And: 2) The presence status info of all Jabber users?  Currently at the point where I am able to query jabber user (individual) status using g...

Hi,I used the below greetings API which is for 8.5 and later to upload/update greeting audio file to unity in 11.5 environment.http://<connection-server>/vmrest/handlers/callhandlers/<call handler object id>/greetings/<greeting type>/greetingstreamfi...

Team,I am kind of new to the telepresence API interface. I need help in fetching Telepresence endpoints IP details from TMS server using API interface. I would just need a sample python script invoking "GetSystems" and fetching the data returned (ass...

We noticed 2 issues while developing custom tabs for Jabber v12.0ISSUE 1 - OnTelephonyConversationStateChanged function is not always calledThere are many cases during a incoming call when the method is not called by Jabber engine !- Note that this i...

Hi,I installed Jabber 12.0.1 and when I want to send an screenshot to anyone I'm getting the "This screen capture could not be delivered" message.I used this article: https://collaborationhelp.cisco.com/article/en-us/WBX88448And installed the certifi...