Audio and Video Endpoints

Hi all,We’re designing a solution using Cisco Unity Connection and CUMI API so that our client can consult the real time state from voicemails.We have 600 voice mails in CUC but the developers have detected that using CUMI they can only subscribe to ...

Hello, I'm using Jabber on my iPhone 6S Plus. Placing the device next to my ear I have no problems,  but when I want to use the Speaker, it doesn't work. I listen to the other person, but on the other side no body listens to me. What should I do?

We are still facing the following issue while publishing the iOS application which integrates the latest version of Jabber Guest SDK for iOS JabberGuestSDK-iOS-11.1.1.203 (the latest available)The application was rejected from Apple Store due to the ...

We run non-persistent VDI and use profile management tool to ensure that the cisco jabber profile including history is available when user logs into a VDI. Is there a way to change the location to run from a network share so access to the chat histor...

Hi,I'm using Jabber Guest for iOS SDK (11.0.2) within our corporate application for about 2 years. However, AppStore rejected our latest submission with the explanation below:Your app uses or references the following non-public APIs: "PrivateFramewo...

I'm building a custom Jabber connector (desktop app) for a bot developped internally.I can correctly authenticate to my Jabber Server through XMPP.But when i want to perform a bind, the server always send me back a 409 conflict.I've tried with pidgin...

hi team,Screen become sluggish after co-browsing started, tested using IE 11 browser.We are encountering lag issue (between agent & customer) during co-browsing from customer's web pages which consist of the following:1) Web client application using ...

Hi,I have a python script which checks CUCM/ELM and runs a SQL command "run sql select * from license server" this tells me if they system has gone into grace days and i can report on thisThe problem I have is, if unity connection shares the same ELM...

Hi Experts,Please share the next steps to troubleshoot the below issue:Problem Description:This is an issue only when using Firefox and only when Firefox is calling the DX80, when the DX80 makes the call to webrtc both sides get audio, but when Firef...

I've been experimenting with writing images for the 8851. According to the dev guide, the maximum resolution of the display in normal mode is 559x265.Initially the application was configured to show pictures for the 7975, so my app was creating image...

I'm casting about for good ways to perform scripted provisioning of system level elements of Unity Connection.  Things like configuring telephony integrations, dropping in holidays, tweaking routing rules.I know about CUPI, but that's more of a move-...

Is there a way to download file sent from one Jabber client to another outside of the Jabber client itself? So I am using an archive DB and I can see references to files by link. For example, a file will be located here:https://[domain]:7336/files/[s...

Hi All,I'm busy developing a web portal for our cloud hosted solution. This web portal includes coSpace control like locking of coSpaces, disconnecting and muting participants without actually joining the call from the laptop. The problem comes in wh...

I have been trying to find a way to change the hostname in Unity via the REST API, however unsuccessful.I am able to retrieve this information for all the servers in the cluster with the cluster operation following the route https://<unity IP>/vmrest...