Audio and Video Endpoints

Hi ,I have an User Account imported with "Import User" in the Web-UI. The User-Profile is based on CUCM (no LDAP). The import generated a new User. That is fine. The User gets some more information from the CUCM. The fields "CcmId" and "CcmIdType" ar...

I've been able to create the buttons and feedback option through the Telepresence GUI In Room Editor but I don't know how to tie the feedback buttons to send an email.For instance, if a user has an issue, they push "feedback" and then "I have an issu...

Hi ,Would it be possible to run SQL commands to see the users logged on at particular time ?..........................................................................see the user logging details ,and authentication details ?.............................

What is REM compatibility state regarding UCCX?  REM documentation only refers to UUCE compatibility matrix.Both 11.0 and 11.5 UCCX Compatibility matrixes list REM compatibility with browsers, etc, but neither specify what is compatible version of RE...

Hi There,Although perfectly functioning in the Chrome browser, Firefox & IE indicate "PluginNotAvailable"Is this a downwards compatibility issue with the new plugin's or how should we resolve this ?It is shown in the Firefox Add-ons/Extensions as "Ci...

Hi All,I'm trying to import users from LDAP using REST and assign them an admin template.I get the following error on this URL: https://10.10.10.10:8443/vmrest/import/globalusers/ldap?templateAlias=administratortemplate<?xml version="1.0" encoding="U...

Dear RE Mobile Team,Currently I working on RE  Mobile deployment with UCCX.I am using restricted Client Access mode, So I can define the caller with the SIP calling line ID.Unfortunately,  when I used restricted client acess then co browse feature on...

Hi everyone,I'm currently working on a simple bot.All the customers are using Jabber for Windows, and I can create a Web client with the Web SDK (I did the whole sandbox), and I'm able to chat between web clients, and I can also receive desktop clien...

I used that basic CiscoIPPhoneExecute command since years and it work on all firmware versions on this 7841 device, only the FW version 11.7 broken that function. We also tested the firmware sip78xx.11-7-1ES-11.Problem description:On the Service Scre...

Hello Developers,We are looking to use Booking API to push the Conference Layout field when booking a conference, is this possible?Thanks.

Our REM is located in call center domain name is  :  ucce.comCustomer DMZ domain name is : contactcenter.comIn Certificate manager we have generated CSR using there domain name  like : reas.contactcenter.com with csr format . And same has  been impor...

Hello,I've been surfing the interwebs for some time now and I've been unable to find an answer to my predicament. I've also spent quite a few hours on the phone with Cisco but have received very limited guidance so I've made the long trek here in the...

1. TMS version - 15.3.02. application utilizes TMS booking API to create bookings.3. Sporadically, the following behavior is observed:when webex is booked using ExternalConference.Webex object, SaveConference call succeeds and meeting information ret...