Call Control

Hi all, I am programming the Jtapi to control a phone to call another phone inside the same CUCM.   I have three phones A, B and C. I am able to control phone A to make call to B and C. And then disconnect the call. But if I try to control phone A to...

Hi ,   I need help with creating a SIP Normalization Script to replace Anonymous ID to caller ID's The thing is, when i make a call (from external)  to cucm and the extension has forwarderd all calls to another externally number for example ( mobile)...

Hi,   We are planning to configure Wake-up calls for one of our customer, (CUCM 8.6). So we are planning to complete this task using our PMS. So, what are the codes we need to use and parameters to be passed?   Regards, Rajitha

Hi, I am using Cisco TSP (TAPI) on windows platform for CTI integration with Cisco platform. I am monitoring softphone (Cisco Unified Client Services Framework) via Cisco TSP (TAPI). This soft phone is linked with my end user who is using Cisco Jabbe...

I am working in IOT project, Using JTAPI I am calling multiple users by admin, using broadcast. But in broadcast, if first one answer the call, other call will be dropped. In my scenario, all users along with admin should be part of discussion in cal...

Hi All,   I’m trying to create a script to modify the request URI based on the match and translate it to a number, secondly change the domain part of the URI but unfortunately no success yet.   We want to translate the Request URI “meet@lab.uc.net” t...

I'm attempting to register a third party SIP device to the 4331 Router running in CME mode.   This process has worked for years on a 2901 router, and originally worked on the 4331 router running IOS 3.16.04.   Once I upgraded to 16.4.1, the registrat...

I have a Cisco CME 10.5 with SPA 300 Telephones, all works fine, except the Moh. The music on hold does not work, when I leave a call in hold or transfer it, the music does not sound. I add the relevant config that I have, please help IOs: version 15...

Hi!   Help me please to choose between different ways of integration with UCCX/UCCE for 3rd party call control features.   I'm developing a Windows-application (WPF-based) and want to add 3rd party call control features to it. The App should be capab...

Hello,  what would be the easiest/proper way to detect incoming call on PC for given user?   Scenario: user has IP Phone and PC, when call is incoming I would like to detect that and display notification on PC. I can see there are multiple ways to in...