Hi all,Can you please advise how i can verify if DigitCollect is already active on a call leg.If ( DigitCollectLeg is not Active on leg){ # Issue DigitCollect on Leg leg collectdigits leg_incoming PARAM}
Hi,I am new to CISCO and my task is to do the CTI integration using CUCM 9.1. For testing purpose i have setup the collaboration 9.1 lab and expecting to get the VPN details ASAP. As per the details we can connect and test the connection using Any co...
After creating the provider and waiting for it to be up and running, I tried calling provider.getTerminals(). But this method returns null.When I looked at the properties of the provider, I found "canobserveanyterminal" property having 'null' value (...
Our client wants to use TAPI for their CRM to get the CDR from CUCM.How is it possible for the ff:In CUCM Log of Calls Report, when is the record being saved? Getting Caller ID when receiving calls...using SOAPTAPI InstallationTAPI Interface receivin...
I am trying to write a program that will allow me to access and update end user information using CUCM's Restful UDS api. I created an end user with CCM Super User access however when I try to do anything that requires authentication I get a 403 err...
hi team,Just to clarify a question ...[The requirement is for Finesse Client to pass an unique call id to the CRM app and the CRM to store the call id reference in the case created for this call. The supervisor can open the case and then use the call...
Hi teamassuming that I'm not an expert in development area and especially in APIs I got a question from a financial customer that I really don't know how to address. Question raised from this linkhttps://developer.cisco.com/site/user-data-services/ov...
Hi all, I am trying to set up a Cisco ASR1006 runningCisco IOS XE Software, Version 03.16.01a.S - Extended Support ReleaseCisco IOS Software, ASR1000 Software (PPC_LINUX_IOSD-ADVIPSERVICESK9-M), Version 15.5(3)S1a, RELEASE SOFTWARE (fc1)to help me mo...
Hi team, how can i configure on Media Sense to recording seletive calls ? users can only view their own recordings, the administrator can view all the recording.How steps i have to do.Thanks,Jacky
Hello,We are trying to create a call recording application using JTAPI and Built-in Bridge feature (automatic call recording), and we are trying to correlate a call ID of the original call to call IDs of the two new recording calls. We are handling C...
Hello all! I have been working on a TCL script that performs an external query for CNAM lookups and then modifies the From field in the SIP header to include the returned CNAM then continues with the call. I have this applied to the inbound dial pe...
Hello,I have run into a scenario that i need to be able to send a hook flash command to a FXO port on an active call, call could be in either direction. What I need to be able to do is have the end user push the # key to start the hook flash dial ano...
Call scenario is:6011 calls route point 6054Treatment is given on 6054Call is redirected from 6054 to 6002Call rings at 6002CallAnswerRequest is attempted on 6002Result is InvalidStateExceptionImplGCID is 590806.CiscoJtapi_1_1.log attached.Important ...
