Call Control

I am trying to start a silent monitoring with jtapi: call2.startMonitor(provider.getTerminal(supervisorMAC),// monitor phone provider.getAddress(supervisorDN),//monitor DN tc,//monitor target TerminalConnection CiscoCall.SILENT_MONITOR, CiscoCall.PLA...

Hello, I've had an open case for a very long time with Cisco.I purchased two CUBE's with the intent to make VoIP call transfers via hookflash.  These hookflashes are supported for FXS-SIP (via sip-ua hookflash-info command) and SIP-FXS (via DSAPP tcl...

Using JTAPI we managed to get real time events on monitored extensions that are part of hunt pilotYet no success on receiving real time event on login logout ( available members of hunt group)Please advice on JTAPI support for the above or any other ...

Our CUCM is 10.5 and JTAPI library is of 10.5 CUCM and 64-bit. When I call startRecording API, 2 streams are initiated and landed to our IVR's CTI Port and in ringing state. At this time If application calls TermConnection.getCiscoRecorderInfo() it a...

Hi,I'm having this problem that lineGetDevCaps returns random values in dwNeededSize (e.g. 0, ~2MB, ~4MB etc.). I'm using version "10.5".Here's what I'm doing:DWORD size = sizeof(LINEDEVCAPS);while (true){     if (_deviceCapabilities != 0)          d...

Dear fellows,I am working on UCCE Admin APIs. Actually I am stuck with  API requests and I need some help. When I send request to an API such as http://<server>/unifiedconfig/config/skillgroup?summary=true using Firefox POSTER or a Java Web Service c...

Hi,Our application is getting providerchanged event 2 times for "CiscoAddrCreatedEv" for extension mobility login case. Is there any specific reason? Our CUCM version is 10.5.Is there any harm if we are adding address & call oberserver blindly( witho...

Hi,I am getting:CALL_ERROR; http://HTTP-SERVER/quickstart/   at line 13: Element <block> is not used according to DTDMy VXML Code:?xml version="1.0"?>  <vxml version="2.0">    <var name="counter" expr="0"/>    <var name="number" expr="'.'"/>    <var ...

Hello, I've had an open case for a very long time with Cisco.I purchased two CUBE's with the intent to make VoIP call transfers via hookflash.  These hookflashes are supported for FXS-SIP (via sip-ua hookflash-info command) and SIP-FXS (via DSAPP tcl...

Would like to inquire if CME is capable of limiting outbound call NDD/IDD per user basis or to define allowable time ( for ex. 30 mins only will be allotted to a user per day).Or their is any way to integrate CME with any appliance to achieve this?.T...

Hi,I had observed that terminals are not deleted when I use provider.shutdown() method.Only addresses are removed.I checked this by using RTMT tool.Other thing that when I used provider.deleteTerminal(), JTAPI shows that Terminal is deleted.But when ...