Call Control

Resolved! Receiving Call Events (Delievred/Offer/Ring State) on a Route Point.

Hi Everyone,I have recently been developing with UCCX-CTI because it provided more information about both Agents and Queues. But i have recently hit a snag where i cannot get any Call Event information on a Route Point. So i need to know if is it pos...

GSAPI MediaSense Integration

I see that the GSAPI allows the ability to fork media from a CUBE router via the XCC Provider RequestXccCallMediaForking operation. The relevant information in the sample shows this: <RequestXccCallMediaForking xmlns="http://www.cisco.com/schema/cis...

SIP Third-Party Endpoint: Subscribe/Notify support?

Hello! It appears that CUCM does not support Subscribe/Notify (RFC 4235) for Third-Party Endpoints (or at all?). Are there any other similar protocols that are implemented that could be used to monitor the In-Use state of other phones? (i.e. a means ...

Resolved! CISCO IP Telephony (Using ATAPI)

I need to create an app which will allow Supervisors to Monitor/Coach Agents on CISCO IP phone from server. The app will be in C#. I have tried using ATAPI wrapper, but it can't detect active call in the server. Please let me know what configuration ...

Cisco Unified JTAPI client Software

Is there a download of the Cisco JTAPI installation so I can compile the Cicso java example?I also need the CTACtrl C++ class that is referred to but is not shown. ThanksGary

Monitor device realtime "off-hook" events - Unified Communication Manager

Looked at the Risport selectCmDevice API example but was unsure if this is what I need.What is the correct way to "receive" off-hook events?UCM 9.xThanksGary

TLC script for H323 gateway

Is there any way to forward an incoming call to an external number without tying up 2 lines for the duration of the call? The lines are all analog and PRI Centrex lines. Their current PBX system does this using a flash button the operator's console. ...

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Call Control

Forum Posts

Resolved! Receiving Call Events (Delievred/Offer/Ring State) on a Route Point.

GSAPI MediaSense Integration

SIP Third-Party Endpoint: Subscribe/Notify support?

Resolved! CISCO IP Telephony (Using ATAPI)

Cisco Unified JTAPI client Software

Monitor device realtime "off-hook" events - Unified Communication Manager

TLC script for H323 gateway

Secure Authentication Options for Jabber Web SDK in Kiosk Environment

How to detect call direction in Cisco JTAPI (transfer/conference)?

How to always extract agent & customer numbers from JTAPI events?

After installing Cisco TAPI, can't seem to connect to CTI Managere

Extension Mobility for 3rd party SIP phones

Unity Connection 12.5 | CUPI API issue

IP-Phone Custom Rx Stream: Merging It Into Call's Tx Stream

JTAPI: Detect Phone Mute/Unmute

CUCM CTIManager communication

CUCM IMP Subscribe to presence changes