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Hello Folks! I'm developing an application in JTAPI where I required the working of the states!The issue I'm facing is in the following scenarios considering Phone A is Jtapi controlled!1. Two phones are in Talking. 2. Two phones are in the call but ...

Hello, I'm trying to open a terminal and monitor the CTI Route point using JTAPI, I created application user and added all the required CTI permissions and associated the RP to the application user. However, RP still shows "Unknown" status instead of...

Hi  Im trying to copy an unknown header (x-recording) from one SIP trunk (incoming) to another trunk via UCM, that is a recording server that needs to know if a recording should be recorded or not. Now i have copied a standard script from the UCM tha...

Hi, I'm trying to understand something and I hope this is the right section to post this. I'm wondering how does 3rd party applications (such as Imagicle) record calls (Audio) for CUCM calls (in term of coding)? I have read some posts online but ther...

Hi everyone,I am working in a Unity SQL query to see which users have the option "Set for Self-enrollment at Next Sign-In" but I dont see flag boolean in any table. I know there are reports in where you can get those users automatically, but I am wor...

Hello, I would like to know how can I obtain Hunt data like Rtmt has: (Amount of queued calls, Longest Queued etc) and also how can I monitor a single Agent in that Hunt. Is it only possible by CDR?    

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We use CUCM12.5 to monitor call events of extension terminals (using JTAPI). We are currently investigating resource consumption. I think that at least three objects(Address, Terminal, and Call) will be observed for one device (phone). At this time h...

HD_RR401 by Level 1
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  • 2 replies
  • 0 Helpful votes

Hi team,We are tying to pull the CUCM (Both v10.5 SU3 & 11.5 SU7) service logs (E.g. Cisco Audit Logs) via the Log collection API as detailed here - https://developer.cisco.com/docs/sxml/#!log-collection-and-dimegetfileservice-api-reference/log-colle...

krnsn1601 by Level 1
  • 1017 Views
  • 5 replies
  • 0 Helpful votes