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UC FAQ

Hi guys,Over the years working on UC / Collaboration I've gathered a lot of knowledge, but no matter how many years you work on this, you still learn new things every day, specially on CSC.I also got ...

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TRAI India regulations - VoIP/IP Telephony

Considering revenue loss to local PSTN service providers in a region, VoIP to PSTN is still not allowed over WAN. There has been various discussions so far on this subject viz what is allowed and what...

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CCME : Define FXO trunk for extensions

 Often your clients may ask they need certain extension's outbound calls should go through specific FXO ports . Here  I will show how to pre-define which FXO trunk to choose for each extension ( ephon...

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Virtualization Is Key To The Killer App

In the history of technology when a physical entity has been virtualized, it becomes the killer app of its time.  What's also interesting about these killer apps is they tend to be incredibly simple i...

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Call Center Software Trends 2015

What is the best part that you enjoy when you are in India, basically, apart from the rich multi-linguistic culture, it is the market that has always been the center of demand of goods and products. I...

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Continuous Delivery – realizing fast IT

Jonathan Rosenberg, Cisco Fellow and Vice President and CTO for Cisco’s Collaboration business, recently blogged about the movement of Continuous Delivery.  For those following trends in the software ...

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Understanding the Business Impact of a Poor UC System

Are your customers hanging up on you? Is employee productivity impacted due to Unified Communications network issues? Let's talk about understanding the business impact of a poor Unified Communication...

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