The Benefit Of Wrong Collaboration
I recently read an article Why Getting It Wrong Is the Future of Design. It speaks to how innovative design changes often come from doing things that would be considered completely wrong. The articl...
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I recently read an article Why Getting It Wrong Is the Future of Design. It speaks to how innovative design changes often come from doing things that would be considered completely wrong. The articl...
Call recording, call monitoring and agent evaluation – every call center does it in order to gain edge in the business keeping customers satisfied while deriving the best performance form their resour...
Today Internet has become everything that we consume and through which we deliver anything and where we stay most of the times – though virtually. Therefore, the day is not far, when Oxford will add t...
Has anyone taken a look recently at our newly revamped Cisco Developer site?https://developer.cisco.com/collaborationIt’s been greatly improved and is much more developer friendly, with code examples ...
Find how Call Management System Services help with workforce optimization, call volume reduction, Interaction Analytics, call monitoring and customers’ voice capturing.
Learn how IVR or interactive voice response system from Fonebell can help you do business easily.
what is cloud telephony? Or how does it benefit a business? Do I really need it? Or what is the future of cloud telephony services in India? Or similar ones? If you said YES, then your search should e...
Welcome Guys to SAML SSO for Cisco Unified Communications 10.x Blog. This Blog is intended to One-stop shop for Understand the concept of SAML SSO , Configuring SAML SSO for Cisco Unified Communicati...
During the Collaboration Summit, I hosted a panel of Millennials to learn from them how they communicate and collaborate today. The panel consisted of seven members representing three different MBA p...
Agility and responsiveness is the key driving attribute of any business, but when it comes to hotels, restaurants and other verticals in hospitality, it almost becomes the lifeline. Here customers wan...
For most cisco UC guys, the concept of sip we are used to is a little restricted to the functionality that cisco cucm, cube etc use.In most scenarios, these devices acts as B2BUA and as such we do not...
Voicemail!That's right. Voicemail, which we know and have used, has declined almost 10% in the past year. Bringing up the question "Is this the death of voicemail?". Just because a particular techn...
I just wanted to post on pairing a touch panel with a Cisco TelePresence SX20. The instructions do not mention turning on SSH on the SX20 in order to pair the two devices. The fix is easy. After in...
We just installed Cisco Jabber and our local and long distance calling was not working. I could run debug commands and see the call travel to the gateway. The two things that I was seeing were: local...
It is really easy to migrate a phone from one model to another. Examples: 7960 to 7965 or 7940 to 7945. This is helpful if you are only swapping out a few phones at a time. The BAT tool can be used t...