Collaboration Knowledge Base

When creating a new user, this new user is only able to change their own state in Finesse using the API?Is it possible to customize the look and feel for customers, by using the API described for the chat feed?Is there any way for Social Miner be abl...

This document was generated from CDN thread Created by: Jeevan Varughese on 14-12-2009 03:39:33 PM Hi there,I know there is a comment on the tandberg spec sheet that only the shipped microphones work with the C20, however I was wondering if anyone ha...

This document was generated from CDN thread Created by: Jeevan Varughese on 22-02-2010 06:30:05 PM Hi there,have a solution where I am using a Tandberg C20.I have a requirement where I need to install a plate below a monitor (monitor is connected to ...

This document was generated from CDN thread Created by: pradeep gunawardana on 02-02-2012 08:39:34 AM We have recived badfeatch error in CCB Validate_02 element .CVP and CallServer logs as follow.Complete CallServer log for this call also attached he...

General QuestionsWhat types of applications is the SDK library set well suited for?What types of capabilities are supported?What capabilities are supported in the core IM and Presence libraries?What XMPP capabilities are NOT supported in the core IM ...

This document was generated from CDN thread Created by: Huthesha K on 13-09-2010 09:46:35 AM Hi, I am trying to get the uttarence in application.lastresult$.recording element. Following is my VXML script.  <? xml version="1.0" encoding="UTF-8"?><vxml...

This document was generated from CDN thread Created by: Bernado Nguyen-Hoan on 31-01-2013 04:53:18 PM Hi there,I am new to the WebEx API and am looking to integrate WebEx into SharePoint. I have found this old document that describes some WebEx web p...

This document was generated from CDN thread Created by: Santiago Salvador Figueroa on 22-11-2012 07:30:25 PM Hello Guys, Hello I need please!Can anyone tell me how the CVP standalone IVR can to pass information how number of client or number account ...

This document was generated from CDN thread Created by: Werner Oertig on 23-09-2009 09:12:02 AM Hi,I'm looking for a way to get the state of a button on a CISCO Phone (e.g. 796x). For example if the headset button is pressed, or not.I know how I can ...

This document was generated from CDN thread Created by: Malik Ehtasham on 30-08-2013 05:02:12 AM Hello EveryOne, I am beginner in this topic. I have an Simple IVR Application which is Deployed on the CVP VXML Server. It has First Two Audio Element th...

This document was generated from CDN thread Created by: David Oxley on 20-08-2013 09:04:17 AM I believe I have stumbled across a bug in version 8.5 of the AXL API for Call Manager - specifically, "getPhone" does not return roamingDevicePoolName when ...

This document was generated from CDN thread Created by: Stephan Steiner on 08-10-2013 04:05:06 AM When I'm sending the following (I realize the evenlope is missing...)<user><firstName>bbraun</firstName><lastName>test 4</lastName><userid>bbrauntest04<...

This document was generated from CDN thread Created by: ERIK TAMMINGA on 18-06-2013 04:46:50 AM Hi,Is there an API available to retrieve the data seen in RTMT "Alert Central"?Regards,ErikSubject: RE: Retrieve "Alert Central" information from CUCM/CUC...

This document was generated from CDN thread Created by: Mark Johnson on 28-05-2013 03:51:14 PM Is there a way to leverage EMCC via the API?  It doesn't seem to work via the doDeviceLogin method. Thanks,Mark JohnsonSubject: RE: EM API with EMCC Replie...

This document was generated from CDN thread Created by: Stephen Earl on 29-01-2012 11:03:41 PM Are there any plans to post some type of doc for the Finesse JavaScript API's? Steve E. Subject: RE: Finesse JavaScript API Docs? Replied by: Theodore Phip...