This document was generated from CDN thread Created by: Divya Singhireddy on 17-09-2011 02:03:00 AM Hi , I am using JTAPI for the first time and i have installed CiscoJtapiClient 8.5 on my local machine and i am using ucm-rtplab-101.cisco.com as CUCM...
Knowledge Base Articles
This document was generated from CDN thread Created by: Ruwei Liu on 30-09-2009 08:25:07 AM Hi, I was trying to use /CGI/Screenshot to get the screenshot of a physical phone (7961 & 7975). I always get <CiscoIPPhoneError Number="4"/>. This l...
This document was generated from CDN thread Created by: shravan hebbar on 19-12-2012 06:20:09 AM We are trying trigger a VXML Application in the CVP Server without making a physical phone call to the Cisco Environment. We want to show the success or ...
Subject: RE: Instructions for creating CUIC Gadgets Replied by: Matthew Page on 13-10-2011 05:12:45 PM1) Make sure you are using CUIC 8.5(3). Any version earlier than this won't work. Hi Ted 8.5(3) isnt out yet. Are you sure it will not work with ...
This document was generated from CDN thread Created by: yogesh kumar on 22-10-2013 08:17:11 AM I want to integrate Finesse with Active directory for the purpose of Single Sign On. Can we configure Standard Finesse/UCCE for this? If not can we achieve...
Symptoms Reqested to display a CUIC report in Finesse Agent Desktop Diagnosis User wanted stats from a report they had created in CUIC to be displayed as a new tab in Finesse Agent Desktop. Solution Attached is a solution I got to work using UC...
Hi folks, I am working on a Webex Teams Bot. It was quite complicated to find all the necessary information to have a running webhook in python. Therefore, I am sharing a simple way to do it here. It is necessary to have -Flask: will be used to...
This document was generated from CDN thread Created by: Andrew Higgins on 15-01-2012 02:06:58 PM FCS version of Finesse, 8.5.3.10000-11, agents are able to get past the login but receive errors.-ICM 8.5(3)-CTIOS Server 8.5(3)-Agents are able to log i...
This document was generated from CDN thread Created by: null on 31-03-2006 05:05:36 PM HiI am a newbie for using Form elements for CVP version 3.4.3I am trying to use a form element in my application. WHile testing when the call hits my form it gives...
Symptoms I wanted to test the custom logging functionality. Diagnosis There's an easy Library to use. Solution I made a sample class that matches the Activity Log for Element entry events. package logging; import java.io.BufferedWriter; impor...
This document was generated from CDN thread Created by: Ryan Hilfers on 15-05-2012 01:23:05 PM Hi,Wondering if anyone would be willing to share an example of a custom logger they've implemented. I have a few ideas I would like to explore with using a...
This document was generated from CDN thread Created by: Doug Kartio on 26-08-2013 10:58:58 AM Looking at the axl-schema-9.1.zip file.It shows that to update the serviceProfile on a user (updateaUser), you need to pass in the UUID of the service profi...
This document was generated from CDN thread Created by: Javier Conejo on 01-07-2011 04:31:37 AM Hi everybody, Here is the question, I have a CISCO CM Express to configure for CDR accounting.It is already setup. Using: gw-accounting file primary {ftp ...
This document was generated from CDN thread Created by: Ian Poh on 12-01-2012 08:00:04 AM Hi,Does anyone have the MIB files for the MCU 4500, VCS, TMS and Content Server so that we can load the mib files to the management software?Thanks.Regards
This document was generated from CDN thread Created by: David Macias on 25-02-2013 03:50:57 PM I'm trying to figure out if there's a simple way to change the default Team Performance gadget and add the Not Ready Reason Code to it. Anyone come up wit...
