Collaboration Knowledge Base

This document was generated from CDN thread Created by: DAVID CHUMBLEY on 05-12-2008 02:37:07 PM I have 5 wav files that need to play randomly to callers in queue. I'm trying to determine what the easiest way to accomplish this within my CVP app. In ...

This document was generated from CDN thread Created by: yogesh kumar on 08-11-2013 10:27:32 AM During an incoming call I want to update call data (eg. Call variable 1) and then transfer the call. I can see API for the same using Finesse API but I am ...

This document was generated from CDN thread Created by: Mayank Sharma on 25-02-2009 07:10:59 PM Is it possible to get CUCM information like serial number, mac, memory, hard drive etc. using AXL or any other programming method. Thanks,MaxSubject: RE: ...

This document was generated from CDN thread Created by: Huthesha K on 31-07-2012 04:34:23 AM I am trying to develop agent to supervisor chat application using Java CIL.To send chat message, from agent to supervisor, I need supervisor ID.How can I get...

This document was generated from CDN thread Created by: David de hennin on 13-01-2009 11:08:34 PM Hi Guys, I am helping a customer get set up on Studio to start a project.He is getting a licensing error even after sucessfully activation Studio throug...

This document was generated from CDN thread Created by: deniz caglar on 15-06-2012 02:15:32 AM  Hi everyone,We built an application using first and ASR form and willing to use another menu afterwards which is only dtmf.But the problem we have is that...

This document was generated from CDN thread Created by: Roland Russwurm on 04-09-2013 03:38:06 AM I would like to know, how does the “Phone button template” selection filtering logic work in the drop-down. For example, if I create a new phone:       ...

This document was generated from CDN thread Created by: Luis Yrigoyen on 10-09-2013 11:09:09 AM I'm setting up CCB and I'm running into this problem:The value of the user.CourtesyCallbackEnabled parameter keeps showing up as "0" eventhough I'm changi...

This document was generated from CDN thread Created by: Chikeobi Njaka on 23-09-2011 01:29:20 AM Hi,I wonder if there is a listXXXX equivalent of getServiceParameter? In other words, given a process node name and a service (such as "Call Manager"), h...

This document was generated from CDN thread Created by: kirk moren on 05-02-2010 04:07:54 AM We have an idle URL service that displays a branded company logo (png) that also displays the current weather conditions / temperature and the individuals ne...

This document was generated from CDN thread Created by: Ryan Ash on 17-09-2012 05:29:05 PM Is the creation of a User Template allows via CUPI?  I cannot find any documentation on the creation of usertemplates.  The GET is fully functionality.  If it ...

This document was generated from CDN thread Created by: Umesh Chaurasia on 11-05-2012 12:50:58 AM Hi, What is the best way to add observer on the address of extension mobility user? If user is not logged-in then there won't be any device with address...

This document was generated from CDN thread Created by: Vikas Jain on 17-01-2011 01:03:48 PM Hi Team,As per the IP Phone Services application development notes version 7.1(3), the latest IP Phones 99xx will be supported starting from this version (i....

This document was generated from CDN thread Created by: MARCUS STOLZENBERG on 29-08-2013 07:15:10 AM HI,I try to add a Phone. Everything is fine and working without BLFIf I try to add BLF I get an error:["busyLampFields"]=>  object(stdClass)#16 (1)  ...

When this script receive a call it play prompt to calling party. When finishing playing then script handoff the call with the destionation number to IOS. (IOS will do the call setup and Tcl IVR service will be ended)