09-05-2017 05:57 PM
Hi,
Does anyone know how to access chat transcript with UCCX 11.5 and SM 11.5?
Regards,
Mukesh
Solved! Go to Solution.
09-06-2017 11:04 AM - last edited on 03-03-2021 09:35 PM by dekwan
Hi Mukesh,
Can you please elaborate how you are expecting to access chat transcripts?
Here is what is possible in SocialMiner 11.5:
Hope this answers your question.
Thanks,
Nagendra U M
09-06-2017 11:04 AM - last edited on 03-03-2021 09:35 PM by dekwan
Hi Mukesh,
Can you please elaborate how you are expecting to access chat transcripts?
Here is what is possible in SocialMiner 11.5:
Hope this answers your question.
Thanks,
Nagendra U M
10-22-2018 10:04 AM
The link you posted doesn't seem to be accessible. It throws an error as shown below:
10-22-2018 10:54 AM
The SocialMiner downloads have moved to github. The Bulk Chat Transcript Downloader can be found here: https://github.com/CiscoDevNet/socialminer-sample-code/tree/master/bulk-transcript-downloader
02-17-2020 01:33 AM
09-09-2020 01:11 PM
How long will the server retain the transcripts?
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