Trying to review cdr data and need help understanding calldetails info.origCause_value & destCause_Value – Do these map to Calltermination Cause Codes?What’s the difference between origCause_value and origCallterminationonbehalfof?
How can I retrieve the Queue status of CUCM native call queueing? Is this in the RISPort?I am looking for counters such as the number of calls in queue. This is available in RTMT, but I want to import it into my application.Thanks, Randy
I am using selectcmDeviceext to poll call manager reg status.I ran into something strange on two call manager clusters (9.x and 10.5).I am seeing an issue where there are two records (one on the pub and one on a sub) with the same time stamp. I can ...
Hi AllOne of my customer's is planning to deploy a centralized "Logs" repository. The idea is to keep all the critical system/platform logs archived offline for extended periods of time (currently planned for 90 days). This can be used both for later...
Hi team,Can you help for CUCM CDR please ? Otherwise, where can I ask this question ?Q. A customer is asking if we store the "Calling name" in CUCM CDR when a call is received inbound from a CUBE SIP-Trunk to CUCM ? Partner is stating that the n...
Hi,When we send a SelectCMDevice Query I am getting multiple response, one with registered and the other with unregistered item. I want to understand if this is an expected behaviour from the API and under which scenarios we should expect multiple re...
We have found a bug in the RISPort API for CUCM version 11.5.1.10000-6 here are the details:When sending a 'selectCmDevice' request to the /realtimeservice2/services/RISService70 URL we get a valid response but it contains zero device details.When se...
This particular TAG value is CASE SENSITIVE in that IPv4Address does not work..and the returned error is "no good": <faultcode>soapenv:Server</faultcode> <faultstring>unknown</faultstring>The value for SelectBy IP should be IPV4Addre...
I am getting return codes that are not in the RIS documentation.When you go to the systems and error messages guide and look up the codes you can **almost figure them out.there are 4 log types that seem to be relevant:- device unregistered- endpoint ...
Hello, Im reading this document (https://developer.cisco.com/site/sxml/learn/getting-started/risport/index.gsp#service-activation) adn I find that the link to Cluster service activation recommendations. is broken, and I need to understand how to act...
Hello, reading this document (https://developer.cisco.com/site/sxml/learn/getting-started/risport/index.gsp#service-activation) I find that the link for Cluster service activation recommendations.is broken, and I need to know how to activate the SX...
Hi,iam not able to download cdr files from ( dcloud) call manager,iam using freeftpd software to download,but getting connetion error /incorrect directory path.Thanks,
I want to search phones based on the multiple directory numbers but it does not work for me. It always returns a single phone. Just wondering if I have constructed the soap request correctly. CUCM version is 10.5.1.10000-7<?xml version="1.0" encoding...
anyone know what this error means?RisPort.CmSelectionCriteria rpinfo = new RisPort.CmSelectionCriteria(); rpinfo.MaxReturnedDevices = 20; rpinfo.SelectBy = "9086478757"; RisPort.SelectCmDeviceResult result = new RisPort.SelectCmDev...
