When we ?Enable XML Formatted Output to allow "Trace Analysis? in CM 3.3 (2) we can´t see the XML logs (Message: "Document empty or invalid. Could not do trace analysis"). However we can see the logs in text format. How can we solve it?
Hi,The customer uses the IP Telephony for the WAN locations (within the country and abroad). Is it possible to get a report in which the billing (Rate) for the abroad location call is diffrent from that for the local locations?Thanks Naveen
1.- What version of CCM should I use to pass "Calling name" through a PRI QSIG H323 Gateway ?2.- What version of 2651 IOS should I use?3. What IE the gateway is using to pass the Calling Name?4. What are the facilities that this configuration suppor...
Hi all, as existing equipments locations are sometimes not easy....I have one of my router (7204VXR/225) with my module (PA-VXB-2TE1+) in a room and my PBX in another room (in order to do PBX interco on E1)I am searching the maximum distance limit be...
We are currently running unity 3.1.5 with exchange 5.5We've just added a new exchange 2000 server with the AD connector to prepare for mailbox migration. We tried to move one test user mailbox to exchange 2K and he can't retreive messages over the ph...
Hi,Config: CCM 3.14b, Unity 3.13, TSP 6.01, Exchange 2K server(off box)I have encountered a problem that many user can only leave voice message for a few seconds (<10s). Unity stop recording and the Unity lady will say "If you want to send message, p...
Is there a way with CCM 3.3 to have a live source MOH. A radio station would be an example. I found how to do this with ITS, but I need this to work with CCM 3.3. Thanks,Brandon R. Bennett
I posted this in the ip telephony, forum, I should have posted it here I guess.When I listen to the time of a message, it is off by 3 hours, the time on exchange and the unity server oare correct. Any ideas why it would be off.
i am confussed, cisco docs say that a proxy sever change only the request URL in the sip packet when it passes through the proxy. But, another doc says that the proxy can change the "To" filed when the packet passes through the proxy.any good docs an...
Does anybody have any experience of using a virus checker on an ICM server? I have heard various rumours around Cisco going to recommend a product, anybody like to comment?
I am having an issue where users receive a second call on their IP phone and would like to transfer the second call to another extension, however the transfer option is greyed out. A TAC engineer that I opened a case with told me that this was becau...
Hello I encounter the following problem: phone1--pbx----(fxs)c2610----3640(fxs)---PBX---phone2 I use phone1 to dial phone2,when the callee (phone2) answers the call as soon as he hears the first ring bell.He can not head the words I speak in...
I would like to know if I can check the status of an agent using the IF node. I am able to do it using the Skillgroup.XXX.loggedon>0 but I am not able to do it for only one agent i.e. if.agent.32456.loggedon>0..Thanks for your help.
