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Hi,at a customer I uninstall English and install German. Because the users license is only for one language. If I call Unity the system tell me after entering the pin that the system is temporarily unavailable. In the eventlog I see the message: CAVP...

Does Notes with UNity support Active assistant? If it does, which account user should log on, Windows account or notes account? Thanks

seeking help with integrating Avaya with Unity, single integration, VMO only. No matter what I do, Unity does not make any attempt to dial-out MWI indicators (via statusmonitor). So phones never have their message waiting indicator lights lit. Ev...

Maybe a strange question, but is there a way to have ANI carried through a Unity Call Handler, and instead of the VM port ID on a Blind transfer, having the calling part information displayed to the IP Phone instead?

My customer does not want any MOH or tone on hold especially when they put a call on hold during a conference call. In the service parameters "Tone on connect" is set to "false" and "Tone on Hold Time" is set to "0". So users still hear a single t...

I currntly have three CM sites and each site has thier own cluster of CM's.What I want to do is send Voice traffice over the WAN. The gatways we have are 6509 with 6608 in it. Can anyone point me to the setup document with QoS requirments.

I am having ICM ver 4.6.2 .CTI OS 4.6.2 thru which the agent logs in.My problem is that I am unable to see any data in the real time reports for Agents for all the Real Time Report Templates related to agents. But I am able to see real time reports...

Outlook 2002 and Cisco TSP 3.2 I have this config. it works fine for a couple of months and then it stops working. The lines are not showing up in the TSP config., only h323 and ipconf line. I have tried re-installing, changing to the h323 line a...

I'm looking for certain documentation regardin memory configurationfor the MCS-7815I and any other MCS and ICS. Anybody has some doccuments covering this issue?Thanks in advance,Ricardo

I am trying to find an up to date list of versions of AV that can be installed on Callmanagers of all versions.I know Mcafee 4.X and Symantec 7.61 and 8 have been tested but these are very old versions.thanksmark

In unity if there is any way to when new email arrives the message wait indication will turn on. Thanks in advance.Kamalnath

I have a question regards the Call Manger. After one of the user(ext#1111) left company, deleted the extension. In case of somebody dialing to the extension(#1111), the caller get the fast-busy signal. It’ll be normal behavior but I want to know how ...

One of my 7960 phones only shows the 'Chirp 1' and 'Chirp 2' ring types. It also displays the message 'Custom Ring Unavailable '. All the rest of the 7960 show all the ring types on the Call Manager (3.0). I have looked at the 'Creating Custom Rin...

We recently upgraded to v3.3(2) from v3.1. - When at 3.1, there was a document detailing specific MS services that should be disabled on the Pub and Sub to reduce processes and enhance security. - Does such a document exist for v3.3 (I have not been ...