I need to know what is the default value for the "Ring No answer Timeout" parameter in the agent desk settings.ThanksAnupama
I need to know what is the default value for the "Ring No answer Timeout" parameter in the agent desk settings.ThanksAnupama
What is a good user to port ratio to maintain?
Does Anyone know if the new ip phone 7905 (only h323 until now...) works with IPCC in some way? A customer need to know this information but I can't find any sure info on the CCO. Thanks in advance,Fabio Chiesa
I want to create a permanent, nailed-up connection between a pair of E&M VICs installed in a couple routers. The devices I'm connecting to are ancient 4 wire modems with NO e&m control leads -- just a Tx & Rx pair. I've got the IOS configs working ...
I have a customer who has a CM installation with 7960 phones. He describes his problem as follows:I have had problems with a couple phones not being able to retrieve voicemail unless the user first picks up the handset. As it turns out, the extra p...
We've got branch offices with T1s to the centralized CCM cluster, BRIs used as backup for data only, SRST available for voice if T1 goes down. I want to keep phones from using the BRI. The BRI is configured with a dialer interface. I'm thinking an...
I have an MRP200 with 2 VIC-2FXO cards installed. The entire MRP is configured MGCP. The endpoints on the card in slot 0 show registration in Call Manager; the endpoints on the card in slot 1 do not. When I type "show mgcp endpoint" from the MRP CLI,...
Hi all,My question is if it is possible to make a call from pstn to hunt group, on CCM 3.2 , which all members are busy, so the call will queue on the hunt group untill one of its members goes to idle. Is it configurable on the CCM or I have to use ...
Trying to install the GSM {1.0.10} I get this message, "Setup Cannot continue because some system files are out of date on your system...etc"I click OK and then the PC reboots.I run it again I get the message again.The box is Win2K SP2I have install...
Has anyone experience problems with voice volume fluctuating during on-net IP phone to IP phone conversations? The volume changes are large enough to be noticed, making the conversation somewhat choppy. They are also transient, making troubleshooting...
I'm triyng to configure the new IP Phone 7905 In the call manager like H323 end-point. the problem is that I can't start to configure the h323 part yet because the phone cames without image and you have to install it but until now there is no way, I ...
We are looking to Cluster Call Managers in a Wan Enviroment.I am looking for some information on doing this succesfully but everthing that I find on CCO is for Lan Clustering and Call Manager 3.0. we arevcurrently running Call Manger 3.1.1 and would...
CallManager: 3.1.1a SP:FPhone Load P00303010408Phone:Cisco 7960Gateway: VG200I am testing Silence Suppreession because management team has raised a concern that when no-one is speaking on phone during active call, it appears as though the connection ...
I have 7910 IP Phones; i want 2 people to share the same phone, but each one having his own number; is it possible to do ?I mean, John and Peter sit together, but there´s only one telephone; they both have their profile created (user, pswd and so o...
Where is the full install of CCRA 3.0 go? I see the Service packs but not the main upgrade/install executable.Thanks,-jjf-
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