Other Collaboration Subjects

Hello all - We are an MCI Worldcom customer using the ICM (GeoTel) product. We do not subscribe to ANI delivery from Worldcom, however, we get the ANI's on our calls routed through ICM, in our ICM database. We are considering switching to AT&T, and...

I want to know what is the maximum amount of routing rules that can be created for each table?<br><br>Thanks,<br><br>

Does the DIRT tool work with Unity 3.0(2)? AnswerMonkey states 3.1(1) and later.<br><br>

I would like to be able to test a new Unity 3.1(2c) VM server by temporarily configuring CM (3.1) to use the new VM server instead of the existing 2.46(135) server. I've tried this by uninstalling the TSP on the existing VM server and then installing...

Here's a strange one.<br><br>Server is running Unity 3.1.2c. MSX5.5 sp4<br><br>I am trying to import an existing Exchange user in Unity. When I search for this particular user using alias, first, or last name, the user can not be located using the ...

How do you change the admin password on CCMAdmin in an environment with one publisher and one subscriber? Will it bring anything offline?

In a serial integration with NEC pbx how the light is turned off and on. How is the process works...Besides nec0000.ini file, is there any other file related to MWI settings....what is the function of avmci.avd file...If I can see PBX is sending on/o...

I am trying to connect an incoming VoIP carrier through my Gateway to terminate a call to my VoIP termination supplier. It looks like thisCustomer GW ---> MyGateway or GK ----> Termination GWI do not own the origionation or termination gateway. When ...

When a caller gets asked if he/she wants to hold they can press 1 to hold or 2 to leave a message. <br><br>Is there any way to have it so they don't have to keep hitting 1? IE we change the system to say something like:<br>To continue holding do not...

Hello -<br>I've been researching the available docs on CCO and in this forum for moving from Exchange 5.5 to Exchange 2000, but haven't found a single resource for this question:<br>I have an existing Unity system running 3.1.2 with Exchange 5.5 off-...

This used to work fine, and no changes have been made, but all of a sudden I cannot add in existing Exchange users into Unity.<br><br>If I click on add subsriber, import existing user, the domain dropdown is blank and I cannot find any exchange users...

Unity 3.0(4), Exchange 5.5 off box. Member server in NT4 Domain.<br>We are having (and always have had since 246 to 3.0 upgrade) intermittent problems importing subscribers via web page. Sometimes we can find the exch user, othertimes not. Using AvIm...

Is there a way to block everyone from recieving voice messages while our test server is in production? We don't want our test machine taking messages but rather it allow callers to transfer through to an extension only. Would the bulk edit tool help...

I have a problem I want to solve with the "always hold" call handler option.<br>Question is:<br>Once the call is placed into hold, can I have a time out configured to force the call back to a given extension or <br>call handler?<br><br>Someone please...

We are continuely getting voice mail in the Example Administrator's maill box. My guess is that this is a call handler gone bad but I'm not sure. Is there a way to check the "source" of the voice mail left? How can we track down what process or ca...