Other Collaboration Subjects

I have a customer with central site and branch sites, all PSTN traffic goes out via the central site over WAN (MPLS). They are expereincing some quality issues, it appears that the traffic from remote site to HQ is marked fine and LLQ works, however ...

I currenlty have a CM Cluster domestically and I sent a few phones to a location in Asia. The switch is all set up with the voice vlans, and the DHCP option 150 is set up at the Asia site. When the phone gets plugged in it can't get an address. An...

What is the recommended upgrade path to go from CCM 3.3 to a more current version (4.x ?). Is there anything to watch out for when doing the upgrade if you are running IPCC 3.1? Thanks!

two Cisco 1760 routers (R1 and R2) have the following configurationVWIC-1MFT-T1FXSFXOWIC-1TFastEthernetI have*all kind of back2back cables to connect the two routers*Call Manager 4.1x*Gatekeeper*Asterisk SIP Servermy question ishow can I make a test ...

I have to enter external phone number masks on a number of different phones. when I do this the number then appears on the top line of the LCD screen, can I stop this?

Is the Attendant Console using TCD an effective tool for queuing? In the past TCD has not been stable and I am wondering about the support issues for setting up a system whereby the customer thinks they are getting a stable ACD type application.

Hi The message waiting indicator is not to be shown on the ip phone when the message comes also there is no led glow when the message has come.But when the unity vm number is dialled and password is given the message it informs about the new messag...

Question: One of my users has their voice mail light flashing even though they have cleared their voice mail out. It's 7940 IP Phone. I seem to recall a setting in CCM that clears that, but can't find it.

How do I update the Common Profile in CCM 4.2 using BAT?This is the only way to change MOH for a group of phones now that the MOH has been pulled out of Device Pool and put into Common Profile.I know individual phone MOH can be set using BAT, but I d...

I will be connecting 2 sites. Each site will have a 2821 router with 2 port vwic. I want to set up a bridge between the 2 sites, and then want to bundle the T1's on each side to give them a total of 3mbps between the sites. No data will be on the wa...

I cannot find the 4.1.3 sr4 download on cco. can anyone point me in the right direction please

Can you add text to the background on any of the Cisco Ip phones?

What exactly should the config settings be for a voice vs fax port on a VG248 1.3(1) DSP 3.6(25C)?

In the headquarter i have CCM 4.0(2).In a branch office i have a router 2811, 1 PVDM2-16, Unity Express (Service Module) and 4 FXO (VIC2-4FXO) ports.How I can calculate the exact number of DSP resources for intall 4 FXO (VIC2-4FXO) aditional ports?