TelePresence and Video Infrastructure

Dears, I have video issues with polycom devices, on 3 location the setup is as follows,sx20 paired with isdn link which is having ISDN BRI connection to ITSP SX20 to location A polycom device the video on sx20 is seen perfect but on polycom it is see...

Hi, Does anyone know how to create a new endpoint admin user through the TMS.I do not see the option anywhere? I would really like the option to create additional endpoint user through the TMS. regardsThomas

Hello everybody!I need help so much!I have CME (IOS 15.1(4)M2 and CME 8.6) and CUCM 7.1I have third-party SIP client on CME - and 9951 on CUCM.I try to make a video call. but still cannot.every call maiden is audio only.inside each site - inside CUCM...

I have a MCU 4505 and I am running version 4.3. Checking through the release notes, I see that this version is capable of supporting BFCP however I dont see a way to enable. It doesnt show up under Network ->Services. I have Content Sharing "enabled"...

Hi everybody!!     I recently upgraded my CUCM to version 8.6.2.21900-5, and my EX60 to TC 5.1.2. When I try to register directly the EX60 on my CUCM, appears to be UNKNOW status, but later, the EX60 starts a new "System Upgrade", and after a few sec...

Hey all - last one for today,Is there a way that a user provision in TMS for Jabber use, yet not actually added to the TMS users list or set to be able to log onto the TMS server, can retrieve a password from TMS? If so what is the default URL for th...

Hello,We have a CME configured and working fine with 7962 and 6921 phone.Our 7962 has one module 7915-24.When we try to transfer a call and we utilize the module the transfer is done without full-consult but when we transfer pressing the extension nu...

Hi TeamWhat the partnumber license spare for Codec 60  ThanksYusuf

We have new installation for TMS.We can booking with MCU (MCU is calling) but cannot incase point to point call.TMS on List conference page it display conferences id but endpoint not call to destination. I try to test manual call between endpoint and...

Hi, I tried to deplu CUCM>VCS>VCS Express. but both incoming and outgoing calls are not working. the following is search history for two calls one came from external endpoint to 1800@External_Domain.com (Error: Resource unavailable - No route for ban...

When you browse to an endpoint running the TC software to the Call page you can click the 'i'-button (information) to have an overview of the call statistics (see attached screenshot).Is this information also available in one of the logs on the endpo...

Dear Readers and Guru's, We are using a Cisco SX20 with ISDN Link due to some our regional offices still using ISDN connection, anyways, this is working fine. The only problem I am experiencing is the fact there are a lot of unknown established calls...