TelePresence and Video Infrastructure

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Just ran into problem with not being able to receive video stream when calling external party by IP address.After some investigation i've found out what our SDP has two video streams and remote party does not support dual video and picks second video...

Hi there,I've recently got a problem with configuring phonebooks for Jabber Video clients. Looked through some topics that seemed related but found them a bit different.In brief: TMS 13.2 with configured Provisioning Extension and FindMe disabled, VC...

Good AfternoonI have a customer who is having an issue with their c20 installation.For some reason the codec keeps ramping up the gain on the microphone until the audio begins to echo, then when the customer talks directly into the microphone the gai...

Luke Sykes by Level 1
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Hi,I upgraded an EX90 to TC5 without adding the release key first.  After the upgrade I was able to still access the web page but I had to unplug the unit to go home and I contacted TAC for the release key this morning.Now I cannot get to web configu...