Unified Communications Infrastructure

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Hello,We have Cisco Expressway X15 MRA. When a Jabber client tries to log in from outside the corporate network, I can see the authentication attempt in the Expressway-C logs, but Jabber then reports that the user cannot connect from outside the netw...

ShabnamM by Frequent Visitor
  • 337 Views
  • 9 replies
  • 0 Helpful votes

Collecting Cisco CallManager Traces with RTMT and Analyzing Them with TranslatorXWhen troubleshooting Cisco Unified Communications Manager (CUCM) call issues, collecting the right traces is often the first and most important step.I recently started u...

Hi, I am interested in the NFVIS for UC hypervisor that was announced last years. Does anyone know when this is actually going to be available? I saw a document that said support for UC would be in version 4.18.1 but I cannot see anything about such ...

Hello,We have a CUCM version 15 cluster where all internal calls work without any issues. However, Jabber softphones that register via Expressway Edge and Core X.15 (MRA) experience call drops after approximately 20–40 seconds, even during an active ...

ShabnamM by Frequent Visitor
  • 409 Views
  • 4 replies
  • 0 Helpful votes

Resolved! CUC Configuration

I have multiple voicemail users. What configuration do I need to set up in the CUC Direct Routing Rules or Forwarded Routing Rules to ensure that calls are routed to the correct voicemail user? I’ve already created the voicemail pilot and profile in ...

polxpol by Level 1
  • 402 Views
  • 5 replies
  • 0 Helpful votes

Hello,I am trying to clarify whether Cisco Jabber for iOS supports an active VoIP call continuing after a network change between Wi-Fi and LTE/5G.I keep finding conflicting information about this feature. Some sources suggest that only Webex support ...

AlexIce2003 by Community Member
  • 142 Views
  • 0 replies
  • 0 Helpful votes