I am preparing a plan to onboard Cisco Room Bar and Codec Pro to Microsoft Teams Rooms (MTR). Since both these devices are used with a Cisco Room Navigator, we need to register both the Room Device as well as the Navigator to MTR.
From the MTR o...
We currently have an H323 voice gateway which is used to connect to a TMR (radio) system through E&M ports.
We are planning to convert this H323 gateway to SIP since we are planning to upgrade the gateway to the latest IOS where H323 is not suppo...
I am trying to upgrade the Cisco Telepresence DX80 to the latest firmware from CE 9.1.6 to CE188.8.131.52.
Can I use the same firmware mentioned under Webex DX80?
I believe I need to use the .pkg file if I am upgrading directly from the device's web...
Can we set a time limit on the time an agent spends on a particular Not Ready reason code in UCCX?
If not possible in UCCX, can this be accomplished via any other application, say, work force management?
My contact center supervisor would like to...
Hi All, I have a dynamically registered trunk with the ITSP and when there is an incoming call to UCCX IVR, the call fails as 401 Unauthorized.When I checked with the ITSP, they are saying that there are a couple of things wrong in the SIP REINVITE s...
I am registering the Room kit Pro to MTR, however the Room Navigator shows "Verifying a few things" and never registers. Trying to figure out whether it requires Pro license or not.
To answer your question, I believe the Room Navigator is n...
You mentioned "Only one Microsoft Teams Rooms license is consumed per device and Navigator pair". Is it Teams Rooms Pro license or can we use Teams Rooms Basic license also for the device and Navigator pair?
Thanks and regards,
@punshriv Can you please take a look at this?
As mentioned by others above, I am also getting the same error whenever I try to use this tool:
"Cisco has failed to process your data, Cisco engineers have been notified"