Voice Systems and Accessories - Small Business

I am looking for an updated guide for configuring a Cbeyond SIP Trunk (SIPconnect) for a UC540.  I've seen two old configuration guides.  Both of the old guides refer to the UC520.  One is from 2008 and references CCA 1.8.  The other is from 2009 and...

Hello fellow professionals,I performed a reset to factory defaults after backing up the configuration and now the UC520 does not boot up. The port lights are solid green and access to the console port shows "C_< symbols". How can I resolve this iss...

Hello, I'm having a couple of issues with directing FXO's inbound call routes to a particular phone. I have FXO1 and FXO2 with inbound calls set to go to a single phone extension. FXO2 is the spill over for a line hunt setup with our service provider...

Is there still no published list of reboot reason codes?It's nice that I can collect SYSLOG messages, and it's great that they contain reboot reason and cause numbers but I can't seem to be able to do anything with that information because I can't fi...

UC320 with 6 FXO linesVolume on speakerphone when on a call via FXO line is horrible you can barely hear the other caller.Extension to extension calls are fine.If you connect a plain analog phone with speaker functionality that you purchase from Radi...

We are currently evaluating this unit at a customer site as a replacement for a software solution that was having problems.Is there a way to upload pre-recorded voice prompts like you can in the UC500 Series?This seems like a simple request that shou...

Hello, can anyone tell me if they have tried or know if it is possible to connect and page to an analog overhead paging system?The client has "self-powered" speakers in 2-3 locations in a shop.  In the past we have used an ATA186/187 to make the conn...

Just got a new SPA-942 yesterday, which comes with firmware 5.1.15 (suprise. consider the phone is manfactured on 09/2009). the firmware 5.2.5 upgrade process brought the phone to PhoneInRecoveryMode.I tried  rec-SPA942-5-2-8.exe and  rec-SPA942-6-1-...

Hi,We are expierencing problems with FXO lines. We have all 4 analog lines connected. But when someone makes a call to outbound then the system automatically selects FXO 1 or 2 line. I need to make a solution that when a call from phone is made than ...

I have a number of 504G with sidecars on a UC540. Each phone is setup with a button of the other phones to transfer calls or make internal calls. When a user presses a button, we'd like to have the recipients phone auto answer in intercom with speake...

I finally have the Smart Call Connector Advanced installed and working on my Windows XP SP3 x86 PC.I have a line of business application (Connectwise) that has a Tapi click to dial capability.Can Tapi enabled apps peacfully coexisit with SCCA?If so, ...

I have a few SPA504G's with 1 SPA500S sidecar attached. None of the buttons work or light up. I'm not sure it even has power. I don't see any settings on the phone to configure the side car and nothing in the web interface of the phone. http://www.ci...

Does anyone have the right combination of settings on the SPA  (50x) phones to get a N-Way conference call to work with Broadsoft.  I have the conference URL set in the "Ext 1", Supplementary Services - Conference Serv = yes, Conference Package = yes...

Hi,I have been contracted to setup a small network with a voice system for a small business. I am thinking about using a UC320 for voice and Wi-Fi, SG200-26P as a PoE switch, and SA520 as an Internet firewall and a VPN headend for remote users. Are t...