Voice Systems and Accessories - Small Business

The customer's office administrator is looking for any easy procedure to enable an alternate auto attendant audio prompt. I see that she can change the Auto Attendant business hours using Office Mananger, which partially solves the problem.  But it d...

I accidentally set a password on SPA8800, but now I can't access to it. I tried to use admin as user name, and use the password I set, which is admin also, but I got 401 Unauthorized error. I then tried to leave the password blank but still got the s...

Hi,I have a uc520 that will not let me access the auto attendant so that I can change the message.  Using the CCA it does show that I am added to have the correct privliges to be able to do this but it keeps stopping me after I put in my pin.  Any th...

In my quest to have Cisco software work on a modern computer, I need a 64-bit CDP Driver in order for my computer to see my phone for CUVA.I have voiced my opinion on Cisco's embarassing neglect for all modern computing platforms many times, so I'll ...

I am at a clients site right now and they have been having a few problems:1) Phones calls are randomly dropped, phones are plugged into a cat500 express. Suposedly the problem goes away when you plug a phone directly into the uc520. I have yet to rep...

Hello,we have linksys SPA 9000Software Version: 6.1.5 Hardware Version: 1.2.5(a)some times ago we found that linksys stoped to save the configuration and reboot after clicking on "submit all changes".Example: we change host name from "n27-voip-01" to...

HiI have recently set up 8 spa509G's with an UC540, the problem is that there is a cracking/shussshhing on the line and the voices coming in are not clear, sometimes muffled. The crackling and the shuuushing starts if you turn up the volume or turn u...

Hi all,I am looking for a TEHO configuration file step by step to setup among 4 sites.The purpose is to allow PSTN calls from the central site to the other remote sites over a VOIP trunk so that the cost of some calls could be lowered.Thanks.

Hello,I'm trying to figure out how to create an calling translation rule for missed calls with Caller ID that begin with a 213###-#### and hitting dial and the UC-5xx system will automatically prepend a 9 plus the last 7 digits. Thanks...

I have a customer that is experiencing intermittent no-way audio on a UC560.  The intermittent problem is between the main site (UC560 and two ESW-520-48P switches) and a remote (ESW-520-8P switch).  The link between the two sites is a Layer 2 fiber ...

Hi All,I am new to the UC520 and most of this technical stuff. (Apologies if I ask dumb questions )I have recently got a 16U-4FXO unit. Setting it up, everything was working fine, until I must have changed something with VLAN on the UC520 or somethin...

Hi, I may have an issue here,I am trying to use a Cisco 871 as VPN Remote to connect to SR520-FE as VPN Server to get access to my UC500. I can't use the UC500 VPN Server feature since it's WAN access is impossible (not accessible from the web becaus...

HelloI can't get CallerID from PSTN on SPA400. Сity telephone station send callerid in FSK format (info from technical support service). Standart telephone set get number is ok.I set SPA400 for Russia as https://supportforums.cisco.com/docs/DOC-9873s...

Hi,We just got a fresh UC560 and I'm trying to configure it through CCA... I'm having problems access to voicemail. Pressing the message button returns a busy tone as well as when the phone isn't picked up. I enabled VM for the extensions but I'm not...