Voice Systems and Accessories - Small Business

Hello,I'm trying to figure out how to create an calling translation rule for missed calls with Caller ID that begin with a 213###-#### and hitting dial and the UC-5xx system will automatically prepend a 9 plus the last 7 digits. Thanks...

I have a customer that is experiencing intermittent no-way audio on a UC560.  The intermittent problem is between the main site (UC560 and two ESW-520-48P switches) and a remote (ESW-520-8P switch).  The link between the two sites is a Layer 2 fiber ...

Hi All,I am new to the UC520 and most of this technical stuff. (Apologies if I ask dumb questions )I have recently got a 16U-4FXO unit. Setting it up, everything was working fine, until I must have changed something with VLAN on the UC520 or somethin...

Hi, I may have an issue here,I am trying to use a Cisco 871 as VPN Remote to connect to SR520-FE as VPN Server to get access to my UC500. I can't use the UC500 VPN Server feature since it's WAN access is impossible (not accessible from the web becaus...

HelloI can't get CallerID from PSTN on SPA400. Сity telephone station send callerid in FSK format (info from technical support service). Standart telephone set get number is ok.I set SPA400 for Russia as https://supportforums.cisco.com/docs/DOC-9873s...

Hi,We just got a fresh UC560 and I'm trying to configure it through CCA... I'm having problems access to voicemail. Pressing the message button returns a busy tone as well as when the phone isn't picked up. I enabled VM for the extensions but I'm not...

1. The WLAN stops working every few days. In particular my laptop does not get an IP address up to the point that I am forced to reboot the router to make it work.The WLAN is encrypted with a WPA2 Personal, TKIP+AES.2. NNTP (Newsgroups) connection mo...

I'm running a UC520 with 8.0.2 with mostly 79xx phones and one 524G. The 524G only shows 2 ringtones, Chirp 1 and 2. All of the other phones have the full list of ringtones and they all work fine. All of the phones including the 524G work fine in eve...

Hello,I have a SPA2102 which has been working reliably on Ethernet.  I relocated it to a location without an Ethernet jack so I had to use a WBP54G wireless-G bridge.  The phone adapter still works so the configuration of the wirless-G bridge must be...

Good afternoon,We have several SPA2102 in productions and we are experiencing an odd problem that started a few days ago.Most of them have the firmware Linksys/SPA2102-5.2.5 or Linksys/SPA2102-5.2.10 installed, this was confirmed by looking at the us...

New UC540 install in the last two weeks.  Has current software load.  Can this be done in CCA?  Thanks, Chad

I'm not sure how to describe this,  currently we have a full blown Cisco Call Manager solution,  its ancient.. 4.0 I believe.  We've purchased two UC560's and will be doing a multisite deployment.Currently our Executive Admins can see the phone numbe...

I was looking for a way to have a phone ring again or somehow notify the user that they still have someone on hold. I found that cisco has something for CallManager called "Hold Reversion" which seems to do this.http://www.cisco.com/en/US/docs/voice_...