Voice Systems and Accessories - Small Business

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Hi,I am trying to use CCA. When I connect to a preconfigured UC540 and attempted to make configuration changes, for instance, clicking Telephony/Region, a popup window comes out saying "The voice system has not been initialized." Will this erase the ...

Chuan Liu by Level 1
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  • 5 replies
  • 0 Helpful votes

How is this CCA team still employeed?   Seriously?Issue 1.Upgraded from CCA 2.2.(5) to 2.2.(6) on three different machines now  2 x Win7(32bit) and 1 x Win7(64bit).  On all three upgrade instances when the upgrade was done there was a restart button ...

dharig by Level 1
  • 1146 Views
  • 6 replies
  • 0 Helpful votes

To Cisco,Few days ago I asked the question below:https://www.myciscocommunity.com/message/37656#37656I appreciate the quick respond from Dave but I have received no further follow up so I conducted my own test over the past week end and figured out t...

samsonluk by Level 1
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  • 6 replies
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I have a SPA9000 and SPA400 using Comcast as a service provider.  I have 4 lines coming in from Comcast and connected to the SPA400.  My problem is, the incoming call ring is not sync'd with the SPA9000.  If I pick up the phone while the caller's pho...

I have a UC520 with a SIP trunk to Broadvox which is partially working.  I went through CCA and created a Generic SIP trunk.  The trunk is registered with Broadvox which I verified using the show sip reg status command.  Inbound calls have two way au...

crougeau by Level 1
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  • 2 replies
  • 0 Helpful votes

We have UC560 running 15.0(1)XA2.  AA is set up so that callers can dial a person's extension number will in the AA greeting.  The call is sent to the appropriate end user extesnion but never goes to voice mail if the user does not answer the call.  ...

I have attached the debug trace log for my Office Manager. I just updated my uc520 from version 7.03 to 8.04 in hopes that I could demo it to a prospect. My uc520's native data vlan ip is 192.168.10.1 and it's ip on our data network's vlan is 207.196...

lbroering by Level 1
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  • 6 replies
  • 0 Helpful votes

Have some SPA525 and SPA502 configured with SCCP at an UC520 with German localization.But unfortunately not all at the phone is in German. Only some softkeys appaears in german language, the rest still is english, also the whole menu andsome other so...

Can you please help me?I wish for the aa to answer the call with a promt "Day time" (welcome to ) and the send the call directly in ring group, if ringroup dos not answer the xfere to mobilphones and "night time" (you have call XXX# and the transfere...

Hi,I have some trouble setting up my SPA9000 with a new SIP-Trunk provider. Incoming calls work fine, but I haven't found out how to configure the SPA to set the correct number for outgoing calls. The provider needs the outgoing number to be set via ...