Voice Systems and Accessories - Small Business

We have UC560 running 15.0(1)XA2.  AA is set up so that callers can dial a person's extension number will in the AA greeting.  The call is sent to the appropriate end user extesnion but never goes to voice mail if the user does not answer the call.  ...

Can you please help me?I wish for the aa to answer the call with a promt "Day time" (welcome to ) and the send the call directly in ring group, if ringroup dos not answer the xfere to mobilphones and "night time" (you have call XXX# and the transfere...

Hi,I have some trouble setting up my SPA9000 with a new SIP-Trunk provider. Incoming calls work fine, but I haven't found out how to configure the SPA to set the correct number for outgoing calls. The provider needs the outgoing number to be set via ...

Hi Guys,I need to port forward the following:Port 88 (UDP)Port 3074 (UDP and TCP)Port 53 (UDP and TCP)Port 80 (TCP)However using CCA3.0 it will not allow me to port forward both a UDP and TCP address.Is this correct?ThanksBrian

We currently have five SPA942 IP phones, four SPA 922 IP phones and one SPA962 IP phone. They are all connected to a switch (3C16470), and the switch to the router (3CREVF100-73).We already have an IP telephony provider. Outgoing calls from any of th...

How do I add a custom background image to an SPA525G?Image requirements?

Hi,I have configured a SPA8800 but I am failing to get the failover to work when the SIP account registration fails.Failover works if the Ethernet cable is unplugged or if the power fails, but it does not work if the internet connection is offline an...

Hello PeopleWhat are the considerantions over the LAN if I use two SPA9000 voice system?RegardsRafael

can someone direct me to where i can get the 6.1.5 firmware upgrade for a hardware version 1 spa9000

We have a customer with a UC560 with the 8.0.4 pack with the patch.  Occasionally, users are getting a message when they log into their voicemail saying they have one new message but they are unable to access it.  If I restart CUE, it clears it.  Thi...