Voice Systems and Accessories - Small Business

I have a uc500 that a user states his phone would ring while talking to another user. There were no changes made to the system and I can't find any feature anywhere that would have turned this on/off. While on a call, the user gets call waiting but n...

Hi,I have some Teleworker/branch office phones that are setup over an IPSEC VPN tunnel that terminates on another Cisco device (not the UC520). I can manage these phones via CCA, but I cannot see them in topology view.Is there a way to add them or se...

I'm also having similar issues with call transfering. With the older firmware 7.2.5 for the SPA525g I was able to click on a button on the sidecard to transfer my call directly to that number. Since I updated the firmware to the newest release I have...

Can anyone explain why I constantly get this message all the time as it is now comming annoying......I cant do anything without this message popping up every two minutes....

I have a PAP2T, unlocked, brand new.I set my system password, looked over the options, extAfter I was comfortable with it I searched for new firmware. I had 3.1.5.I found 5.1.6, downloaded it and installed it.It appeared to go well, no problems that ...

Hi,I am starting a campaign for the UC520, and I found the the prices of AVAYA's IP Office 500 is very less compared to the UC500.There must be a reasonable answer for the. if anyone have a comparison between the two systems and what advantages of UC...

In reading the information in regards to the new CCA 2.2 release, I noticed the following information:• Phone VPN Setup Wizard: Use the Phone VPN Setup Wizard to enable and configure SSL VPN client settings on SPA 525G IP phones. SPA525G phones confi...

MWI Stopped working recently on a UC520. I ran a MWI refresh all from cliand GUI and still not working. I checked the SIP gateway which is set to10.1.1.1 and I also checked the ephone-dn for MWI 800.... and 801.... bothhave the correct four dots as w...

I have the following scenario to config & install:UC540 w/3 SPA504 phones directly connected, 1 SPA525 phone connected via ssl vpnInitially:  AT&T will supply 4 fxo linesIn a month: service will change to AT&T FlexReach SIP trunksCustomer currently h...

I see that CCA 2.2 says it supports the SPA500S, but it's not seeing them. Was CCA ready before software, or do I need to download and install phone loads from somewhere? Is the IOS on the UC540 ready for SPA500S or will there be an update soon?

Hi everybody  I'm using a bunch of SPA922 and a 962+932 IP phone with an Asterisk server. Using Asterisk's hints to display line status on the SPA932 works fine, except for DND. Is there a way to configure the SPA phones (or asterisk) to update the l...

Hi all,As I was checking the website I can see that there is no licence upgrade from (16 users) to any level (24,48,64). Does that mean that if I got a UC520 for 16 users I cannot upgrade it ?

I setup a test paging group several days ago and it worked fine. Today I tried making one for real through the CCA. When I dial the paging group (101) the member phones start playing the Music on Hold (MOH), rather than the audio from the phone I cal...

I am having issues connecting a 2nd 7921G to my uc520 demo kit.  i am able to connect the 1st 7921 no problem and when i copy the WLAN setup from the first phone (SSID/security) settings to the 2nd 7921G, the 2nd one wont connect.  it wont even recog...

HI Cisco Staff,As per the subject heading, we have pretty much flogged this problem to death, so i will try my best to outline it and what we did with tac across all sites affected with this issue:The Problem:Incoming call comes into the UC-500 from ...