Voice Systems and Accessories - Small Business

Hello,I am currently recieving a Dial-Plan error in CCA which is prohibitting me from submitting my changes until I fix the error. However I cannot see where my error is in my dial-plan.Here are some screen shots of what it is asking me/ telling me:A...

Hello,I configure an UC520 with one FXO connections for test.The problem is when i trying to call from outside for example from mobile, i cann't see the caller number only "Anonymous"Can you help me ?RegardsMo

Has the CCA 1.9 & sip trunk error issue been resolved with the new 1.9.1 TBD release yet?

Hello,i'm just checking how to pre-provision and auto-provision the PAP2 and WRP400 like i have done with the SPA922.In a fist time i need to know how to modify the configuration file (before encrypting) to put the SIP informations (server, Id, passo...

i have setup 2 hunt groups on my uc520 so that when an incoming call comes in, it rings on huntgroup 1 for 8 seconds, then rings huntgroup 2 for 13 seconds, then goes to voicemail. this is the code:!voice hunt-group 1 parallel final 502 list 201,202 ...

Hello All,I had a question asked of me at customer demo for which I did not have the answer to. So I'm posting that question here to see if anyone can point me in the right direction.With the customer's current system (Phonality system that is NOT se...

I've configured 3 phone numbers, one on line 3 and 2 on line 4 (spa400s) to ring a hunt group.  When you dial the number it just rings and rings but the system never picks the call up.  I used the admin manual to configure and verified my syntax.  An...

Hello, Trying to configure paging using CCA 1.9 and UC520.  Have configured paging numbers 110-113.After saving it returns to default value.  Get busy signal when Dialing number 110.  How can I configure paging?  thanks.

Hi There,Might as well try my luck here as someone else may have had a similar experience, or I've overlooked a resource on it.We have used the default MoH Music from the UC on all our deployments to date.  The primary reason for this is something th...

Hello!When we were RC-certified, we provided an admin-password with the RC-profile. On a unit with profile: pending, hos do you get to the admin pages? Upon entering /admin you just get a 403 but without being presented with the possibility to specif...

I am a partner that is looking for training on installation and supporting the spa9000.  Any guidance will be of help.  Were located in Charlotte, North Carolina if that helps with the recommendations for training.