The latest desktop version of Webex Teams (40.11.0) breaks all in-meeting keyboard shortcuts (toggle mute, video, etc) as described in the below article in the "Meetings and Calls" section.Team Collaboration - Webex Teams | Keyboard Navigation and Sh...
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Forum Posts
Resolved! Upgrade of Cisco Webex Rooms
Hi Guys,First time doing the upgrade, not able to see much documentation online for this and would like to ask for advise.I have a few Webex Room (Room 55, Room Kit Plus etc) which is outdated, version 9.3 to 9.6.I would like to upgrade to the latest...
Hi! Is there a way to have a recurring schedule on webex events(classic)? so that there would be a single event link for several days of event. I think cisco is doing that on their enablements but I don't see recurring option when scheduling events. ...
Resolved! Webex federations with external domains
Hi Community,we are currently performing a feasibility study for the Webex app. Currently, we are using jabber with an on-premises call manager cluster. One of the options I am unable to figure out in the Webex world is that how do I configure federa...
We have some applications that involve audio design that are on lab computers that will be used with the WebEx Hands-on Lab Access Anywhere application. We haven't been able to get the audio to play for students when they are logged in with the Acce...
I have a customer who was complaining that the desktop webex app for users didn't upgrade after the site upgrade so i wanted to verify the validity of that statement in an analytic way, is there a way to do that from the control hub or site admin?I n...
Hello,I have the Webex messenger installed on my Android mobile phone as well as on my MS Surface laptop. When I am remote and using webex on my phone it seems to work fine. When I return to my laptop docked at my workstation, I can't figure out how ...
I have received several trouble tickets in the past 2 week with basically TWO different problems:1. When creating a new Session in CANVAS with the Education Connector, faculty is getting "We are having trouble communicating with Webex at this time"an...
There is no "Desktop App Upgrade" option on my FedRAMP Webex subscription. How can we get this option added under Webex Site Administration==>Common Site Settings==>Desktop App UpgradeWe really need this option to upgrade our clients automatically. I...
Resolved! SRV record for cloud services at Webex
Does anyone know what the SRV record for the connection from the Webex application to the cloud services are? I don’t mean the two for on-prem services, those are already known. Reason for asking is that we have a few users that cannot login to Webex...
Hi Community,I have a doubt, how would be the configuration of the Dial peer (pots) to connect to an analog trunk (Fxo) or an E1 link.The type of configuration is a Local Gateway with an Existing Unified CM Environment. (Co resident PSTN-Local Gatewa...
Can someone please provide details about following question for webex calling deployment with local gateway deployment scnerio. My question is that; which license we will need on the control hub side for webex calling with local gateway dpeloyment op...
Hello community, I recently upgraded Cisco Webex Meeting Server from 2.8 to 4.0 version, it supports Smart Licenses only but following the process on Administration Guide for Cisco Webex Meetings Server Release 4.0>Managing Licenses, the process to m...
Resolved! Avatar image could not be uploaded
When I am trying to change the profile picture in the webex application from the 'Edit Profile' then I am getting the error as "Avatar image could not be uploaded." Tried via the login and accessing Webex via browser as well but there it does not re...
I have a customer that has 2 x FTD 2130 units in an HA pair running 6.6.4 on FMC. They have tried various code versions thus far and have had similar experiences. Symptoms:After about 4-8 hours in production, the CPU on the active unit hits 100%. ...
