Webex Administration

I am in the process of setting up a new call queue and the user would like a priority-based route type using the Weighted method. We've usually done simultaneous, so this is new for us. I don't see anything in the documentation for how the weighting ...

We have a Webex Control Hub with manually created users, and we want to enable SSO and Duo to authenticate users when signing in to the Webex app or Control Hub. We also have an on-prem Exchange Active Directory. Is it mandatory to integrate Webex Co...

Is this possible or planned to be? Migrating from CUCM and seems like we're going to be pretty handicapped. Relying on TAC is limiting my skill set and ability to troubleshoot on the fly. 

I attend the UAE court hearing via Cisco Meetings . But one other person (Whom i am fighting this case against) he removes me constantly(Kick Out) of the meeting. I again rejoin and he again removes. I am tired off this. Because of this only i cannot...

Hi,Earlier our Webex setup wasn’t properly managed — some users created their own Webex accounts using company emails before we claimed the domain.Now we have around 10 such accounts that exist outside our organization, and we’d like to move them und...

Hi everyone, new to the group and to Webex, but just wondering if anyone knows the capability for displaying individual users statistics on a Wallboard/Dashboard for outbound calls. Seems like you can set the parameters for direction and users but I ...

I have a Cisco Room Kit showing that the display is "expired" under the devices list. The display is connected to the room kit and working correctly, but Control Hub is still showing the error that this device is expired. How do I clear this error?

Hello A customer got an activation email for WEBEX HUB and when he tried to log in he got You're not authorized to access this page.this admin was assign in the CUWP order as the provision person and he got the activation email.What can be done to he...

Where can I find invoices? 

Started a webinar today and there was not an option to open a Chat window. I looked at the screen used to set up the webinar and noticed it wasn't something that could be enabled. Did Cisco make a change to remove this option from webinars?

I'm working with Cisco Webex Calling and trying to support a use case where one user (or workspace) needs to dial a number on behalf of another user (often to an outside line), transfer that call to the secondary user, ideally before the called outsi...