One of my users is not receiving his email copy of voicemails (even though he was and he is still setup correctly to receive them). He also reports that the messages don't show up in his Webex app unless he exits the app and then goes back in.He is a...
Forum Posts
How to enable the Hybrid Calendar service for all users one time without doing it one by one
Resolved! List Hunt Group Membership
We have many user accounts that are added to hunt groups by our IT staff. One issue that frequently arises is that Hunt Group memberships are not updated when other changes are made to the user account—for example, an employee leaving the company or ...
Hello,One of my client is using Webex on Azure Virtual Desktop with the VDI plugin and as of today, he experienced again the problem of disconnected service on the VDI channel. He is running the Webex client: Version: 45.2.0.31846 So it seems the fi...
Hi,I have a few questions regarding Webex accounts and Control Hub access:If I purchase one of the paid Webex plans, will that account be eligible to become a Webex Control Hub Administrator?Or do I need a different type of plan for that?If I choose ...
I used to be able to create an user export with following information:mail addressuser statuslast service accessed timedays since last service accessedEvery export that is generated now does not include these and I can't find a way to include these i...
Resolved! Cisco Room Kit Licenses
Dear Team, I hope you are fine! I need one confirmation regarding the number of licenses I need to purshase for a KIT composed of 4 devices (Room Bar, room navigator, Cameras). For the Webex licenses, do I need only one licenses or 4 based on the num...
As with [CSCwp34779](https://bst.cisco.com/bugsearch/bug/CSCwp34779?rfs=qvlogin), this bug appears to have been wrongly categorised as "Product: Webex App".Miscategorisiation risks the BugID being [again] closed as "Fixed (in Webex App)".Procedure to...
Hello, we have been using Webex for about 5 years now. We are integrated with RedSky for our e911. Our normal setup is each location is based on it's IP address and one specific number that is presented to RedSky and thus 911 operator. Then if the...
We have a Webex Exchange and a Webex Control hub. We want to enable SSO on CH. Is the Hybrid Directory Connector service enough? Or we have to get another setup
Wow! - That's quite a security/confidentiality/modesty breach.Re your steps to reproduce in the lab; can I just check my understanding and/or refine your original steps?1. Schedule a Webex meeting with the security option "They wait in the lobby unti...
Hello, in my webex app I see Mobile phone number, which isn't correct. As a free tier I haven't access to admin.webex.com portal aka Control Hub. Obviously the number is from times when I had a full trial license. How can I change this mobile number?...
Resolved! Prioritizing Calls over Email in WXCC
We would like our agents to have the Email skill setting but want to set the priority to only send emails if there are no calls in the queue. Anyone have any suggestions?
This is a mandatory feature if you use WebexCC in Austria, Germany or Switzerland. It's important that this will be fixed as soon as possible. This is also needed for the signatures/templates for Emails. These special characters / Umlaute are current...
HelloWe have differents user in your organization which have webex on their Windows user profil.Is it possible to delete the webex application on silent mode with SCCM ?Could give us the process to do it please ?Best RegardWhisplash
