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Welcome to the Cisco Community Ask Me Anything Event   Welcome to the Cisco Community Ask Me Anything conversation. Submit your questions from Monday, September 14, 2026 through Monday, September 28, 2026. Our experts Shree Hari AB and Suman Sinha wi...

Shree Hari AB.jpeg Screenshot 2026-09-11 at 3.12.04 PM.png

Happy New Year Everyone!Is there a way to increase the Accept box on the Meraki splash page? I've noticed on iPhones, when I get the splash page the "I Accept terms" checkbox is a little dot...Not even a real box, like it is on laptops and droid phon...

CotyMick by • Level 1
  • 17107 Views
  • 17 replies
  • 0 Helpful votes

Resolved! AP Setup

I have procured AP 1852E-EK9, just one AP which I need to setup for local use with WPA.I have defined MGMT IP, DHCP pool etc and now I can access the AP using the browser but it's not advertising the SSID. How can I fix it?

avilt by • Level 7
  • 7629 Views
  • 16 replies
  • 0 Helpful votes

Greetings:We have 47 sites using a pair of 5520 SSO for FlexConnect. When I add my new RTU 3 Ap license for a small branch the message returned by the WLC said reboot required. Can I ignore this? It’s an operation nightmare to reboot, requires change...

Robert Edge by • Frequent Visitor
  • 2047 Views
  • 3 replies
  • 0 Helpful votes

I recently setup Cisco Identity Service Engine to be our TACACS+ for all of my companies WLCs.  We had a very week local admin account on all the WLCs and that has been removed and replaced with a more secure username and password.  The WLCs have the...

stucke01 by • Frequent Visitor
  • 921 Views
  • 1 replies
  • 0 Helpful votes

I have a WLC 2504 along with multiple AIR-CAP16021-E-K9. We've just had an internal pen test performed and it has come up that IP forwarding is enabled on the AIR-CAP16021.I've looked around the management page of the WLC 2504 to see how to disable I...

zsd by • Community Member
  • 1479 Views
  • 4 replies
  • 0 Helpful votes

I am planning to Upgrade AP license on WLC in HA. According to Cisco, the HA has to be broken before the license file can be installed on the primary. How do I login to to the then standby controller after HA is broken? (same account as the primary o...

xtreme by • Level 1
  • 4297 Views
  • 12 replies
  • 0 Helpful votes

Please excuse the odd question, but I have actually done quite a bit of googling and searching on this site without finding my own answer. It the heatmap feature gone or has it been moved, and -if so- where? Your assistance will be appreciated! -Mike

MOT by • Cisco Employee
  • 9372 Views
  • 8 replies
  • 0 Helpful votes

Good day everyone I have a problem joining an Access Point 1852i To a 3800 with mobility express.   This is the problem that appers me on CLI.   [*07/26/2018 01:22:25.0000] CAPWAP State: DTLS Setup[*07/26/2018 01:22:25.0099] dtls_process_packet: DTLS...

gayala00111 by • Frequent Visitor
  • 2889 Views
  • 1 replies
  • 0 Helpful votes

Hi,   I have a cisco AP model  3702I-k9.. It is not joining to the WLC 3504. The AP gets stuck in the sending Join Request to 10.69.64.15 message as below. Please help.   *Jan 22 03:53:51.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_...

Is it possible to export a list of currently connected devices off a WLC? I have a client who is trying to determine if the connected wireless users are a majority of mobile users or legitimate employee computers.Thanks!

DAvelarNIC by • Level 3
  • 12347 Views
  • 6 replies
  • 0 Helpful votes

Can anyone direct me where to find a replacement battery for a WIP310?The Model no is FPO-050-01/MTry searching for this on G00gle, ebay, etc and you will get nothing.Looked at every cell phone battery model on the market and none match.Any assistanc...

chrisalmond by • Community Member
  • 4233 Views
  • 2 replies
  • 0 Helpful votes
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