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Welcome to the Cisco Community Ask Me Anything Event   Welcome to the Cisco Community Ask Me Anything conversation. Submit your questions from Monday, September 14, 2026 through Monday, September 28, 2026. Our experts Shree Hari AB and Suman Sinha wi...

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Please excuse the odd question, but I have actually done quite a bit of googling and searching on this site without finding my own answer. It the heatmap feature gone or has it been moved, and -if so- where? Your assistance will be appreciated! -Mike

MOT by • Cisco Employee
  • 9393 Views
  • 8 replies
  • 0 Helpful votes

Good day everyone I have a problem joining an Access Point 1852i To a 3800 with mobility express.   This is the problem that appers me on CLI.   [*07/26/2018 01:22:25.0000] CAPWAP State: DTLS Setup[*07/26/2018 01:22:25.0099] dtls_process_packet: DTLS...

gayala00111 by • Frequent Visitor
  • 2892 Views
  • 1 replies
  • 0 Helpful votes

Hi,   I have a cisco AP model  3702I-k9.. It is not joining to the WLC 3504. The AP gets stuck in the sending Join Request to 10.69.64.15 message as below. Please help.   *Jan 22 03:53:51.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_...

Is it possible to export a list of currently connected devices off a WLC? I have a client who is trying to determine if the connected wireless users are a majority of mobile users or legitimate employee computers.Thanks!

DAvelarNIC by • Level 3
  • 12352 Views
  • 6 replies
  • 0 Helpful votes

Can anyone direct me where to find a replacement battery for a WIP310?The Model no is FPO-050-01/MTry searching for this on G00gle, ebay, etc and you will get nothing.Looked at every cell phone battery model on the market and none match.Any assistanc...

chrisalmond by • Community Member
  • 4233 Views
  • 2 replies
  • 0 Helpful votes

I am a Computer Technician at a Hospital in Kansas. We are currently running on a Cisco 5508 WLC and have 57 Cisco Aironet 1240AG AP's. Somehow today our wireless controller crashed. After about 10 mins it came back online but only 36 of the 57 AP's ...

First of all thanks for your help.I have a simple scenario with two RAPS and one MAP but I am suffering random disassociations from the MAP Access Point and the clients connected to this AP accordingly.Checking at logs I notice that there is plenty o...

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Alfonsoj by • Frequent Visitor
  • 7678 Views
  • 13 replies
  • 0 Helpful votes

Hello all, Im showing some weird logs on ASR9001, it seems to me a memory leak due to pm_collector process. what is this process and will the restart of the process resolve the issue without impacting the services? pm_collector[]: %LIBRARY-REPLICATOR...

Mery by • Level 2
  • 1517 Views
  • 3 replies
  • 0 Helpful votes

Hi All, We just purchase 3 new AP 1830 but unable to join in Controller 2504. Existing we have AP 1702 and AP 1131 is working fine with the controller. The 3 new AP have smartnet license and the Controller also smartnet license renew, but it cannot b...

JeffreyLim by • Community Member
  • 1107 Views
  • 3 replies
  • 0 Helpful votes
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