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Hi, We've connected a new AIR-CAP2702E-H-K9 to the switch and POE status at the WLC fixed to medium power (15.4W), while at the switch part the maximum power can provide for AP is 30W. The Old APs were AIR-CAP2602E-K-K9 and they were in full power st...

Hi,  We have two WLC on HA, and 3 SSID broadcasting in different interfaces, but some clients does not receive any IP from DHCP, the client policy manager state is DHCP_REQD or 8021X_REQD regardless is not an 802.1x SSID. we are running code version ...

pavel.mr4 by Level 2
  • 4533 Views
  • 7 replies
  • 0 Helpful votes

Hello Experts,    I am new to Prime.  Running Prime version 3.4. Added the maps and the Wireless Access Points on the maps. Whenever I try generating heatmap (Recompute),it say "Computing Heatmap" for few seconds but the resulting heatmap does not ge...

Cisco Prime Heatmap b.png

Hi,   I have a few mobility express mode Wireless Access Point (intend to replace previous autonomous/standalone mode WAP). However, I don't  have DHCP server for the network. How should I deploy the WLAN system? can the switch 3850 act as DHCP to pr...

wuliting by Level 2
  • 1832 Views
  • 2 replies
  • 0 Helpful votes

Dears,   I need your help in checking an issue with 2800 AP in mobility express.   I have a Master 2800 AP and want to Join another 2800 AP to this Master AP, noting that this new AP is running the mobility express image not capwap, is this possible ...

Hello! I have two wifi controller 5760 and AP Lightweight Access Points. I configure one controller  and works fine now.But I want configure wifi controllers support failover. If one primary controller is down, working secondary and all setting trans...

gl_al by Level 1
  • 2419 Views
  • 8 replies
  • 0 Helpful votes

I have a user (presumably the first of many) who says his chromebook is unable to connect to our Cisco Wi-Fi. We use WPA2-AES and 802.1x.This tends to happen when the chromebook goes to sleep and then it returned to a waking state. All the forums and...

Hi   I am trying to configure 2 Cisco 1562D Waps as Flex+Bridge Mode but cannot see the option for Flex+Bridge.   Is there anything I need to do to see this option.   Currently the two Waps are MeshAP waps in Bridge mode.   Do I need to change one to...

Hotline101 by Frequent Visitor
  • 1022 Views
  • 4 replies
  • 0 Helpful votes

Hi All,   I'm trying to check the radio power levels on 2 different WLCs running v8.3. In one of the controllers, when I go to WIreless>>802.11a/n/ac Radios, I can see the Power Levels. Whereas, on the other controller, it doesn't show the power leve...

no-power-level.JPG power-level.JPG
dot1x by Level 5
  • 2731 Views
  • 6 replies
  • 0 Helpful votes
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