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Welcome to the Cisco Community Ask Me Anything Event   Welcome to the Cisco Community Ask Me Anything conversation. Submit your questions from Monday, September 14, 2026 through Monday, September 28, 2026. Our experts Shree Hari AB and Suman Sinha wi...

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I just started working for a company that has no documentation for the network. What i am trying to do is setup 7925 wireless phone and the wireless system uses a 5508. The WLAN for the phones has a pre shared key but it just shows 3 asterisks. I can...

If I have these two models connected to 7500,AIR-CAP3602I-Q-K9 and AIR-LAP1142N-P-K9I need to enable theJapan 2(P) - enabledJapan 4(Q) - enabledcorrect?Reason is I am receiving reports of users not able to connect intermittenly, especially near the 1...

JaganV by Level 3
  • 659 Views
  • 1 replies
  • 0 Helpful votes

I have a 4402 WLC running one air lap 1242 and seven air ap1010. After updating the firmware on the WLC from 4.x to 7.0.240.0, only the 1242 came back up. The seven 1010's are all unknown. I don't believe any of the MAC filters or ACL are enabled. Do...

gabefroman by Community Member
  • 1791 Views
  • 1 replies
  • 0 Helpful votes

I have 5 new 2602i-n APs that I am getting a "Lwapp join request rejected" error in the AP Join log of the controller.  I have other 2602s working just fine, and I have other N radios working just fine.  I have moved the APs to 2 other controllers, v...

jrg100006 by Frequent Visitor
  • 2214 Views
  • 10 replies
  • 0 Helpful votes

After a factory refresh on a 3602i, I am no longer able to set the Country to "US"It is defaulting to "AU" and when I try changing it I get the error that reads "error in setting country code."Any thougths on where to start with this?The AP was purch...

aeryilmaz by Level 1
  • 15883 Views
  • 6 replies
  • 0 Helpful votes

Is a monitor mode AP required on the network for switch port tracing to work correctly?Reason I ask is when running a report for OFF network (off wireless) APs, none are coming up.I'm thinking a monitor mode AP might be the missing piece to the equat...

Rob Johnson by Cisco Employee
  • 646 Views
  • 1 replies
  • 0 Helpful votes

On the WLC under Wireless > (select AP) > Mesh > Ethernet Bridging > (Interface Name), you can set the mode for the interface. (Normal, Access, or Trunk)Can anyone explain exactly what "Normal" mode is? I can deduce Access and Trunk, but I'm having a...

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