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Welcome to the Cisco Community Ask Me Anything Event   Welcome to the Cisco Community Ask Me Anything conversation. Submit your questions from Monday, September 14, 2026 through Monday, September 28, 2026. Our experts Shree Hari AB and Suman Sinha wi...

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Have a couple of these C9130AXE-E , not able to join the wlc , error/s DTLS Handshake Success and the Heat beat timer expiry . how to resolve this without having to console to the actual access point current wlc ios ver 17.12.7a 

Prom by • Visitor
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  • 4 replies
  • 0 Helpful votes

Hello All. Have a CW9800M Wireless Controller to mount in a data center rack. It comes with ears for a 2-post telco rack. The Hardware Installation manual indicates a 4-post rack mounting kit is available but does not show a part number. Have tried n...

tyrebyter by • Visitor
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  • 9 replies
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In my WLC 2504 i have several interface such as interface for IT, HR and Finance then why I can't access the gui and ssh if I access from those subnet even i use wired connection (ping is reply)? If i access beside those vlan then i can access both t...

hs08 by • VIP
  • 838 Views
  • 14 replies
  • 0 Helpful votes

can someone help me understand what i'm missing? my company has an ha pair of C9800-CL-K9 that established capwap tunnels with 61 AIR-AP3802I-B-K9 access points. however, this same C9800-CL-K9 gave an "unexpected dtls version" error ("last disconnect...

k. cheng by • Level 2
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  • 13 replies
  • 0 Helpful votes

 file is transferred but nothing happens, Tried it with C9800-AP-universalk9.17.09.06 and C9800-AP-universalk9.17.12.04, but same resultAP505C.88D3.88BC#ap-type ewc-ap tftp://10.5.99.90/ap1g7 tftp://10.5.99.90/C9800-AP-iosxe-wlc.binDownload script ca...

TSW by • Visitor
  • 3832 Views
  • 10 replies
  • 0 Helpful votes

I'm just wondering if there is a way to get an output of the serial numbers of all the APs connected to a WLC. I know they can be individually found in the WLC web interface or through the CLI but i'm hoping to find a way to see them all.thanks

dseagren1 by • Community Member
  • 97888 Views
  • 21 replies
  • 0 Helpful votes

Hi Folks,I am running EWC on 9115AXI Access Points. I randomly see that Apple iPhones are losing their Internet connection while they are sill on the wifi network. As a workaround I have to turn the wifi on the iPhone off an on again. This happens al...

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