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Cisco Community is an active and collaborative place to learn more about our products and ask questions of peers and Cisco experts! Check out some of the most popular conversations happening right now!

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Get supervisor queues, but not from supervised team members

Hi,I am attempting to get the list of skills / queues from a supervisor, however when using User.getQueues() supervisors will get not only the skills / queues assigned to themselves, but also from all of the agents that are part of their supervised t...

SumoPig by • Level 1
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Azure Cloud deployment - fragmentation issues

Hi all,I have my ISE cluster deployed in Microsoft Azure and I have spent for over a week to troubleshoot a certain issue that I'm having. Unfortunately it seems that Azure is causing this and I'm wondering what everyone does to mitigate this. The is...

7821 softkey layout

How do you move the transfer key to the first screen when connected on the layout?Ours shows it should be 1. Hold 2. End 3 Transfer but when connected it has 1. Hold 2. Details 3. End CallSo users have to push the 4th button with 3 dots to go to the ...

dugward by • Level 1
  • 122 Views
  • 6 replies
  • 0 Helpful votes

Foro - Webex Calling - Inteligencia Artificial

Foro Ask Me Anything (del 28 de enero al 7 de febrero de 2025) Este foro está dedicado a las preguntas relacionadas con el webinar "Webex Calling - Inteligencia Artificial", del pasado martes 28 de enero de 2025. Revisen la grabación, envíenos sus d...

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enable mode access issue in TACACS

I am using Cisco secure ACS as TACACS server for Dell switch. I am able to login without any issues. However when I get into enable to mode and run any command, not getting any output. Getting output when not using TACACS server. There is no authenti...

Shan Ramu by • Community Member
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  • 3 replies
  • 0 Helpful votes

Resolved! Using VG-400 For PSTN Connectivity

Is there any way to use a VG400-8FXS for PSTN via POTS connectivity instead of a model with both FXO and FXS ports?  The device allows you to add connection plar statements under the voice-ports, but it also allow for station-id commands which I'd ex...

Catalyst 9600 SSD storage

Hello.Trying to save some budget to add a pair of Cat9200 Switches, and was wondering if the SSD storage on Switches 9600 are really needed. Was trying to find something on Cisco documentation but its not very clear.Are they just needed for programab...

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