Adopting Webex

Share and discuss leading change management for Webex. Learn how others are securing leadership, preparing technical readiness, creating use cases, driving communications, and recruiting champions.
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Forum Posts

I am doing some research on Contact Center and how it improves performance and efficiency. What I want is something I can back into $$$$. Abandoned calls when chat lowers to x, Agents can handle x chats vs calls, Avg duration of calls goes from x to ...

Sometimes individuals in large organizations change office locations.  There isn't any identifying means of changing a person location in Control Hub.  In order to change locations, you will need to modify and remove the current license for the perso...

ebery by Level 1
  • 979 Views
  • 2 replies
  • 0 Helpful votes

With the most recent release I had the holiday reactions, and then they just suddenly disappeared and I have the standard emoji reactions.  Does anyone know how to get the seasonal reactions?  I can't locate any help for this.

kmmMI74 by Level 1
  • 1531 Views
  • 3 replies
  • 0 Helpful votes