Small Business Support Community

Can't log into 350-28 managed switch after firmware upgrade

I upgraded the firmware on my Cisco 350-28 Managed switch to the latest (2.5.9.54). After it rebooted, I was no longer able to log into it with the credentials which formerly worked. It is working fine, and everyone on my LAN has internet access, b...

Discount for Netacad students on CCNA Exam

Hi, does Cisco still provide discount vouchers to students taking Netacad CCNA courses and passing them with more than 75%?

VTP protocol on CBS switches

Hi, I have a CBS-350 series switch and want to check whether it supports the VTP protocol. Do you know how I can do that? Thanks,

SG500-28P all ports down after factory reset

Hi I have an SG500-28P that is behaving oddly. Factory Reset via button on the front took ages to respond, I have been told 10 seconds or above and it should flash all lights and reboot. It does not. Finally got it to reboot and now it goes through t...

password change - "Incorrect old password"

We have irregular problems with passwords on Cisco SG250/SG350/CBS250 devices – more precisely with password changes. We suspect that it might be perhaps due to special characters in the password. Possibly "only" the web GUI is affected and not the S...

Recomendacion SG350-28mp

Me comentan que este modelo ya esta fuera del mercado, es así? y de ser así cual seria su sustituto ? Y es posible que sea sin NA?

Connect Cisco Phone to Virtual Telephone Service Provider

Hi, Moving and our funder supplied us with Cisco CP-8832-K9 IP Conference Phone and a few Cisco CP-7821-K9 Work Station IP Telephones. We have a virtual telephone service provider, so I'm wondering if we can send and receive calls our TSP on these C...

Unable to update firmware through Cisco Business Dashboard

I am running into an issue where attempting to update firmware for a switch through the Cisco Business Dashboard is failing. I have attempted to update the firmware through the job scheduler feature, and through the "Update Firmware" option from the ...

Resolved! CBS250-8PP-D power problem as soon as a computer is connected

Hi thereI want to replace an ubiquity switch whit a device from Cisco. The only switch which meets the form factor requirement is a CBS250-8PP-D.So I bought one and face a strange problem. As soon as I connect a computer to this switch the switch shu...

warranty check by serial number

Hi team i want to check warranty of my Cisco device so we can extend warranty with you and i have check with your tool warranty finder. This tool not provide correct information. So, please provide right tool for me so we can check ;warranty stat...

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Ticket No 697905844 RMA Request Regarding

Hi Team,We are waiting for your response on RMA of Cisco CSB 350 Switch which was faulty. Regards,Bhagwat Theng

About Course Granted Discount Voucher - Netacad

Hello,I requested a discount voucher from Cisco as per my eligibility in a certification, but it's been 2 weeks it's showing "Request Sent".There is no reply from Cisco Netacad as of yet.Regards and Thanks,Bhavya Sehgal

Misunderstood license

Hello , I'm sorry, I have a problem and I'm asking for help... I have a few questions... Is Cisco Business Dashboard free? i.e. you can use up to 25 devices for free? Do I need to buy a license for the software itself? the next question is about down...

NATIVE_VLAN_MISMATCH

Hello,I see from my logs in SG220-26 26-Port Gigabit Smart Switch:NATIVE_VLAN_MISMATCH: Native VLAN mismatch discovered on gi1, with Cisco-SG220 gi25In same switch gi1: From show running config: Can you please help me solve this? I don’t understand. ...