Dear People, On December 12th we opened a request for support to Cisco for the Share problem (685773290).While the start sharing button is present, then it is no longer possible to interrupt it and you have to close the call or ask the interlocutor t...
Forum Posts
Resolved! Sx20 Software Update problem
Hello,I use sx20 cisco video conference.I updated software updated version ce 8.3.6 Final 5045787 2018-08-09 but not running touch 8. Touch screen appear Downloading software... and not responding.I would appreciate your help.Best Regards.
I am posting this again because it is becoming chronic as people get new laptops and install new versions of Jabber 11.5 There was only 1 responder on my previous post and that did not get us anywhere. His answer was to run the install with the swi...
I am using a room kit plus to record our webex meeting, with a presentation. During the presentation, the picture is clear even when enlarged. however when playing the recording, usually the camera picture is clear when small, but when I try to enl...
Resolved! Cisco Jabber - problem with certificates
Hello everyone, I face the following problem after starting the Cisco Jabber app. The following message is displayed. "Certificate used for enryption bt the IDP is no longer valid. Please verify the certificate used by the IDP. You must update the ...
Hello , i have a UC solutuion with CUCM, IM&P and CMS when 2 people are in video and add a 3rd in ad-hoc mode.The bug occurs randomly: either only one person can share his screen, or 2, and sometimes the 3 can. For a short time it worked without bug ...
Want to encourage Webex Meetings adoption? We can help. This line of business specific document is here to help you reach your adoption goals. Log in to Cisco Communities to see a preview below, or download the document below. To access the editable ...
Hi,I've been testing integration between CUCM 10 and VCS X8.1 with a view to achive bi-directional alphanumeric URI dialling between the two.So far ive been able to set up the 'standard' intergration with VCS and CUCM, and i have the folowing working...
I had a user ask me to load webex productivity tools on some other users computers with his login to webex so that those users can schedule and open meetings without bothering him to do it.Is this within the terms of the license if there is only one ...
I am on CUPS V10.0.1 using Jabber for Windows 11.1. I would like 2 different users to get different config files from the server. 1 group will get a custom tab and the other group will not. Is there an option to point different people to differen...
Hi there, Thanks for reading. Do you know what the keyboard shortcut for this feature is? I've repeatedly swapped the desktop sharing by accident and entirely by keystroke! Thanks! Bob
Hi, I have a CUCM with no LDAP or AD integration. I already configured the directory integration with CUCM and it synchronized the user accounts to CWMS. When trying to login with end user account, password configured in CUCM doesn't work. What i...
I am using advanced parmaetres in cisco jabber to fix the IP address of CUCM (9 and above) instead of IM & presence address In file home-uds-info.xml located in the folder: %AppData%\Roaming\Cisco\Unified Communications\Jabber\CSF\Config in the Ho...
Hi, I'm searching for a way to escape a character when creating my Cisco Directory Connector LDAP filter. For example, we have an LDAP attribute called vicepresident=. This works for most users, such as (vicepresident=Smith, John), however it doesn't...
I have a Jabber for MAC client using softphone. Out going video is always seen by the other party on the call. Incoming video is just a black screen on the MAC Jabber call window whether it is coming from an IPT desk phone or another softphone client...
