My MRA phone outbound call drops after 3 sec. This happens everytime when Backbone internet is bounce. Cisco TAC recommend only two options to fix the issue. Either restart Expressway as an admin or restart endpoint since they are dealing with two di...
Forum Posts
Hi , I am having issue with the intermittent dropped during the video call to the external party which using the expressway. Have work with the other party which advise that they did not receive the response from the keepalive intermittently. How d...
Upgraded old CME/CUE 7.0 to CME 14 and looking to integrate it with Unity Connection. Need license recommendations (voicemail and IVR only)
WebEx Mapi component credential window pops up when Cisco Jabber gets launched for first time in session (VDI environment). Even though , you click remember my credentials, it keep popping up in next logon. Attached the screen capture of the pop up ...
Problem 1: Off-net callers can call the CMS number and start a meeting on the server if they know the Meeting ID. They have to call this number to join a meeting, but I want to prevent meetings from being started from off-net callers. I understand th...
Resolved! Jabber Iphone/Android
Just starting to look at using Jabber on Droid/Iphones in house.I've figured out setting everything up for a specific user, myself for example. I can login to the app on iphone and droid (set both) and it works fine using my desk extension.The issue ...
Hello everyone,Just got this error when try to installing the new Jabber for Windows version 10.6 :. I try several time, download it again, check Md5...Got that error each time I am in the software and hardware reco... (W7 SP1 64bit...) Does someone ...
Hello, I have two Unity Connection users that are imported local CUCM users(not LDAP). I have configured them for Jabber and can login and connect to the IM and Phone services but not the Voicemail service. I'm getting the following error:"You do not...
Resolved! How to integrate Microsoft Team in Webex
Hello,We are using Cisco Roomkit and has a Cisco Webex subscription. In recent RoomOS update, we got icons of Zoom & google Meet on my touch10 device. But not getting Microsoft Teams option on touch 10.How can we enable that option of Microsoft Teams...
Is it possible to remove an ERL using the administrator GUI for CER? I click on the delete icon, the screen refreshed, but the old ERL is still there. There is no subnet attached to the ERL. Thanks.
Dear Team, One of our customers came up with a new requirement, they want to transfer the CVI feature from the Existing O365 tenant to another tenant. I found some documents to delete the CVI from one tenant and use the normal procedure to register C...
Whats the official process to get the Unity Connection from old servers to version 14 on new servers ( all virtual machines)- Cant use PCD for migration like CUCM- Do we need to install the version 8.6 onto the new UCS server from a backup and then u...
Hi Team, i have Call manager Product Part Number UCSC-C220-M3SBE= i am not able to change my dns server please help. if have any doc please refer
Greetings of the day Everyone,SCENARIO:I have forwarded calls to my an external number, when a call is made to the phone, call forwarding is working fine.Buh when A second call comes while the first call is still in session, the second caller is not ...
I have implemented successfully greeting using unity connection. after the greeting played, the action i selected is to hang up the call. It worked successfully for internal calls. but when the call was received from external/PSTN, instead of hangin...
