Collaboration Applications

Hello, I'm currently having an issue when my users share their desktop with me using the screen sharing feature.  The issue is my users have a dual monitor setup and when they share their desktop with me it only allows me to access one of their monit...

HiSeeing an issue with one way screen sharing between a coworker and myself.  I can share my screen with him but he cannot share his with me. When he does it prompts me to join which I do but it tells him I denied it and gets stuck in a loop.  If I i...

As part of the next release of  Jabber for Windows, we are working through some designs for suppressing  the conversation window when using Jabber in conjunction with a desk  phone. We have heard the numerous requests on this community and  elsewhere...

Hey Guys, Im using CUCM/IMP 10.5.2  Jabber version. 10.6.4 Each user has an EM Profile, which is listed in their Control Windows etc on their Enduser page. Also they each have a CSF Device, which is also listed the Device CTI window on the Enduser pa...

Dear Friends My manager is in USA. Cisco Jabber 11.1 has installed on his phone. The configuration in CCM is fine and it is registered. The problem is if I call him he can listen my voice but I couldn't here his voice. I test with other iPhone with s...

Setup is configured as per the recommended procedure.  But the login in Jabber client while on Internet is failing with the reason "Cannot locate server.  Check your server address".  There is a 401 unauthorized error message in Exp debug logs.  Plea...

In my Jabber preferences, under Chats, I have selected the option "Show recent messages in new chat windows", yet any time I close a conversation and reopen in later in the day, the chat window is completely blank and does not display any of the rece...

One of the rooms I am in keeps landing in the 'Important' filter though it is not marked as 'important' or has any @mentions for me. How can I fix this? It is a busy room and keeps alerting me.

Can CWMS hosts edit their recordings via the Network Recording Player?  Our user wants to edit out the first 15 minutes of a recording. Thanks!

My video on windows Jabber Client does not come up when Answering with speaker button on Ip Phone 7965 even when the call is from another jabber client user. It does work for only two of my Staff but never worked for others, I have checked every othe...