Collaboration Applications

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Using jabber protocol handler to open a chat conversation to a user in a federated domain

We have some web applications in which we use XMPP protocol handler to open a chat conversation with a user.For example, the following URL will launch my jabber and open a chat conversation John Doe.This works fine.But, we a...

Resolved! Jabber App provides audible alert but won't display inbound calls on Galaxy A50

One of our staff has a Galaxy A50 phone with the Jabber app installed (v12.9.3.304420) but is unable to answer calls.  The phone provides an audible alert but the app does not display the call. Opened the app and put it on the Calls screen and placed...

Kathy N. by VIP Advisor
  • 2 replies
  • 0 Helpful votes

Resolved! Jabber Display Name Becomes A GUID?

We recently deployed ExpressWay and are utilizing it for Jabber over MRA as well as calling.  It seems like occasionally, our usernames are displayed as a GUID in the chat window.  All clients are running 12.9.1 or 12.9.2 and it seems to happen most ...

mbaker33 by Beginner
  • 1 replies
  • 0 Helpful votes