Collaboration Knowledge Base

This document was generated from CDN thread Created by: Vincent Crenshaw on 16-07-2010 09:27:09 PM Can anyone provide any insight to this error message/code?  I'm using the simulator (if it matters).  It attempts to call a web service that has multip...

This document was generated from CDN thread Created by: Vincent Crenshaw on 16-07-2010 09:15:59 PM Does anyone know if you can set up an instance pf GatewayXML that calls on a web method of a webservice that has multiple web methods?  The documentati...

This document was generated from CDN thread Created by: Kevin Tompkins on 09-04-2013 06:15:28 PM We're currently working on a new deployment of the SocialMiner 9.0.1, coupled with UCCX 9.0.2, to implement customer chat support. We have a working demo...

This document was generated from CDN thread Created by: Trevor Petersen on 12-02-2010 04:36:42 PM We're trying to develop our own application for reporting the Call Manager log.  It looks like it's all in these CDR files.  How are other people doing ...

This document was generated from CDN thread Created by: Arvind Sharma on 01-05-2011 04:17:56 PM Hi, I was wondering if there is any document  which gives information on which PerfMon counters are specific to a server instance versus which are global ...

This document was generated from CDN thread Created by: Chris Hamlin on 06-10-2011 10:06:19 PM I am using the Crestron module downloaded from here to control a C40... When the system is in a point to point call the far end camera control works fine, ...

This document was generated from CDN thread Created by: Yvonne Guo on 19-05-2011 08:55:04 PM I am new to this CVP development, I have a new assignment and it is a SVN checkout version,I need to be able to read and get to know the call flow, what shou...

This document was generated from CDN thread Created by: Jan Aarts on 03-09-2012 09:12:10 AM  with this code AddRemoteDestinationReq MyDestination = new AddRemoteDestinationReq();        StandardResponse _Response = new StandardResponse();        XRem...

This document was generated from CDN thread Created by: Abhishek Malhotra on 23-06-2011 07:13:20 AM Hello, Is there any plan to support In-Band DTMF with CTI Ports / Route Points? Regards,AbhishekSubject: RE: In-Band DTMF (RFC 2833) support for CTI P...

This document was generated from CDN thread Created by: Lisandro Quinteros on 22-11-2012 12:43:24 PM Hi guys, comming back here again when I am out of solutions.. I'll give you a brief explanation of scenario, I got a 2911 CME with lastest IOS with I...

This document was generated from CDN thread Created by: RICHARD FOLTZ on 08-09-2011 05:06:53 PM I saw a demo awhile back while in Boxborough where they inserted a SocialMiner Gadget into the Finesse Desktop. Is there a integration guide available to ...

This document was generated from CDN thread Created by: Rodrigo Covarrubias on 26-07-2013 11:56:08 AM Is it possible to add a new customized chat template for both the Agent and Customer chat window? what steps would I need to do in order to accompli...

This document was generated from CDN thread Created by: David Womer on 13-04-2012 05:03:41 PM Team, I'm trying to use the gadget.io.makerequest method to retrieve JSON data within my gadget.  I have this working if I do not pass any paramters to my s...

This document was generated from CDN thread Created by: BOGDAN OVIDIU STANCIU on 02-02-2010 03:30:17 PM Dear all, I hope that I will not upset some experts here with my problem! I'm a newbie-newbie in TCl-IVR scripting! My problem: I have a cisco rou...

This document was generated from CDN thread Created by: Gerard O'Rourke on 28-10-2013 11:27:46 AM Hi, I need to find out which CVP CallServer is taking the call for a call which originates from CUCM CTI Route Point.This is a Call where the Routing Cl...