When a RJ11 headset was plugged into the headset port, it doesn't work. The headset can work when plugged into the handset port. What are the recommended RJ or headsets for 7942?
Good Morning!
How do I configure a 99xx series VOIP phone to have a IDivert softkey? I have created a feature control policy and added it to the physical phone settings & reset the device but am having no luck with the functionality working properly...
Hi team,I have UCCE 9 with outbound option ( SIP dialer) I want to display some custom field on call variable (media id) on Finesse Agent desktop version 10.5.Please advise.Regards.
Our existing application is based on other switch and it support intercom functionality.
To support intercom functionality with Cisco switch, we configured in CUCM for DN and CTI route point.
In CUCM, we have added two CTI Route point and each map...
Hello,
We have a problem about incoming calls. Topology is :
ISP --sip--> VG --sip--> Cucm --sccp--> CUC ---sccp--> CUCM
We can reach the CUC from outside successfully, we hear the IVR, after we reach we dial our local number and signals can reac...
So I am trying to figure out what is going on with a vendor and a multicast solution. They are reporting trouble with quality, so naturally they are telling us the network isn't performing the way it should. They can't give us specifics, but they kno...
Hello Guys,
I am looking for some architecture diagrams which can make me present the HCS low level architecture including the connecitivity part , components involved, segregation and securing different customers. Can you please share me this or...
Hello,
We have setup native call queue in CUCM 11.0 and its working fine. Only problem is when Agents make outbound call (PSTN), there caller ID is displaying the PRI's main number 17981000.
Our HuntPilot is 1234 (It is part of our PRI DID range).
Ag...
Good morning,
Please if you can help me to know if I can integrate to Active directory only IM & Presence server to use user directory in Jabber without needing to integrate the Call Manager, or is it necessary to have both platforms integrated?We a...
Have a warning on my Voice Gateway that says: "Warning: SCCP 20: Registration Failed: Security Error.
When I run Event Viewer-Application Logs and Event Viewer-System Logs in RTMT I get the attached errors. I know disabling the ports will make tha...
Dear readers,
It is not clear for me the audio output information regarding the Cisco SX10 product.
Does it come with a 3.5mm stereo or mono audio output?
Best regards.
Have a warning on my VG248. says: "Warning: SCCP 20: Registration Failed: Security Error.
i know disabling the ports will make them go away. Question is, is it okay to leave ports enabled while its spitting out these errors?
I would like to forward all calls from one router to another router. I usually can do this on an FXO card if I place the same connection plar statement as the other router. My question is how would I do this if you have a router with a voice circui...
